Lekshmi B
kollam,Kerala
Summary
AMBITIOUS TO BUILD A CAREER, HARDWORKING IS APPRECIATED AND TO BE IN POSITION WHICH IS BEST SUITED TO MY KNOWLEDGE AND SKILL.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Customer Service Executive
AIASL Goa International Airport
11.2022 - 05.2025
- Handling: Alliance air & AirIndia
- Addressed customer inquiries and resolved issues promptly.
- Maintained smooth operations in passenger handling and service delivery.
Guest Relation Agent
CAFS
09.2021 - 10.2022
- Delivered high-quality customer service to passengers.
Education
BBA - Airline & Airport Management
Bharathiar University
01.2020
Plus Two - undefined
Kerala Board of Higher Secondary Examination
01.2017
SSLC - undefined
Kerala Board of Public Examination
01.2015
Skills
- Adaptable to dynamic environments
- Positive interpersonal skills
- Strong interpersonal communication
- Effective communication
- Effective troubleshooting skills
- Rapid learner
Certification
- Star Alliance Training
- Dangerous Goods and Regulations (Category 9)
- Ramp Safety & Human Factors/ PRM
- Safety Management Systems (SMS)
Languages
English
Malayalam
Tamil
Hindi
Hobbies and Interests
- Dancing
- Listening to Music
Disclaimer
I hereby declare that the information furnished above is true to the best of my knowledge and belief.
Personal Information
- Passport Number: T0550816
- Father's Name: Somarajan
- Mother's Name: Bindhu V
- Date of Birth: 04/18/00
- Gender: Female
- Nationality: Indian
Timeline
Customer Service Executive
AIASL Goa International Airport
11.2022 - 05.2025
Guest Relation Agent
CAFS
09.2021 - 10.2022
Plus Two - undefined
Kerala Board of Higher Secondary Examination
SSLC - undefined
Kerala Board of Public Examination
BBA - Airline & Airport Management
Bharathiar University