Summary
Overview
Work History
Education
Skills
Languages
Hobbies
Declaration
Timeline
Generic
Lekshmi Salin

Lekshmi Salin

Kollam

Summary

  • Handling customs clearance documentation in UAE and India.Also,having knowledge of other countries customs documentation.
  • Passionate about delivering superior interactions with customers by hearing issues, requirements and requests to provide first-class customized solutions.
  • Dedicated to identifying trends by analyzing customer records, purchases, inquiries and complaints to develop rapid solutions. Successful customer service with 1and half years of experience addressing customer requests and concerns. Expert at providing relevant information and options to successfully resolve issues.
  • Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

1
1
year of professional experience

Work History

Customer Service Executive

EMovers
01.2023 - Current

Handling all modes Import & Export shipments(Air, Sea and Road); Handling Customs clearance in UAE.

Coordinate with vendors, freight forwarders and international agents.

Education

Hospital Administration -

International School of Skill Development (ISSD)
Kochi
10.2022

Master of Science - Biotechnology

Marthoma College of Science And Technology
Ayur
05.2018

Bachelor of Eduaction - Natural Sciences

KUCTE Anchal
Anchal
11.2013

Diploma in Computer Applications(6 Month) -

C-DIT
Kadakkal, India
03.2012

Bachelor of Science - Botany

NSS. College Nilamel
Nilamel
04.2011

High School Diploma -

C.P Higher Secondary School
Kadakkal, India
03.2008

High School Diploma -

Govt. VHSS Kadakkal
Kadakkal, India
03.2005

Skills

  • Customer Relationship Management
  • Documentation and notes
  • Shipment Tracking
  • Customer Service
  • Computer Skills
  • Team Building
  • Time Management
  • Operation Management

Languages

English
Hindi

Hobbies

  • Drawing
  • Reading
  • Cooking
  • Travelling


Declaration

I hereby declare that all the information given above are true and correct to the best of my
knowledge and belief.

Timeline

Customer Service Executive

EMovers
01.2023 - Current

Hospital Administration -

International School of Skill Development (ISSD)

Master of Science - Biotechnology

Marthoma College of Science And Technology

Bachelor of Eduaction - Natural Sciences

KUCTE Anchal

Diploma in Computer Applications(6 Month) -

C-DIT

Bachelor of Science - Botany

NSS. College Nilamel

High School Diploma -

C.P Higher Secondary School

High School Diploma -

Govt. VHSS Kadakkal
Lekshmi Salin