Lella Heruka Sridevi
Hyderabad
Summary
Accomplished personnel engagement professional with strong background supporting building and retention of talented teams. Skilled in tackling personnel grievances and conflicts, working with management in attainment of challenging objectives.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
Work History
Employee Relations Manager(US-HR)
Precision Technologies Corp
01.2022 - Current
- Company Overview: Provide ER support to over 300 consultants deployed across 25+ U.S. states and various Fortune 500 client locations
- Supported consultant workforce across U.S. client sites; handled onboarding, HR queries, benefits issues, and terminations.
- Created onboarding guides (W2/1099 and C2C) and welcome packets tailored for remote IT consultants.
- Streamlined the process of documentation-I9 and e-verify for all the W2-full time consultants.
- Served as the main point of contact for grievances, client feedback, and time/pay disputes; ensured timely resolution.
- Partner with internal immigration team on H-1B/OPT/H4EAD compliance, LCA postings, and consultant onboarding/offboarding.
- Reduced consultant attrition by 15% through targeted engagement surveys, regular check-ins, and proactive conflict resolution.
- Developed standardized process for incident creation and therefore has managed the incidents raised and ensured timely resolutions
- Provide ER support to over 300 consultants deployed across 25+ U.S. states and various Fortune 500 client locations
- Improved workplace culture by conducting regular training sessions on diversity, inclusion, and communication skills.
Learning and Development Manager
Wipro Technologies
06.2018 - 06.2020
- Company Overview: Experienced in creating and delivering scalable training solutions aligned with business objectives.
- Manage the recruiting process by scheduling high volumes of phone screenings & interviews
- Proficient in conducting training needs analysis to inform strategic L&D initiatives.
- Collaborated with cross-functional stakeholders to align learning interventions with organizational priorities.
- Focused on evaluating training effectiveness and ROI using feedback and performance metrics.
- Led training initiatives from conception to execution, managing multiple projects simultaneously.
- Facilitate candidate interviews and provide an excellent interview experience; coordinate managerial interviews for product/team assignment
- Organize and execute recruiting campaigns and mailers for employees on the internal organization bench
- Organize new hire onboarding, including extending selection intimations, facilitating NDA Signatures, conducting reference checks, and ensuring selection/rejection confirmation./Maintaining master files for two locations-Hyderabad and Bangalore
- Experienced in creating and delivering scalable training solutions aligned with business objectives.
Communication Skills Trainer
Wipro Technologies
06.2018 - 06.2020
- Company Overview: Delivered 100+ training sessions on communication, email etiquette, listening skills, and presentation techniques.
- Monitor voice and non-voice communication channels on the operations floor and provide coaching and feedback whenever there is an opportunity
- Conduct follow-up training for engineers who need extra time to improve their individual skill levels.
- Work with different managers to identify performance gaps and come up with effective training programs, sessions, and schedules.
- Train Fresh Hires and groom them to hone their communication skills so they're better prepared for when they hit the floor.
- Proactively develop activities or modules to supplement existing programs or initiatives & propose continuous improvements in communication coaching and training processes.
- Attend quality calibration calls, provide recommendations, & prepare reports like training effectiveness measures and data analysis for business reviews.
- Delivered 100+ training sessions on communication, email etiquette, listening skills, and presentation techniques.
Education
Bachelor of Commerce - Commerce And Accounting
Maris Stella College
Vijayawada, AP 06.2015 - 06.2018
MEC - Economics And Commerce
Sri Durgamalleshwara Women's College
06.2013 - 06.2015
Until 10th Standard - undefined
Atkinson Higher Secondary School
06.2011 - 06.2012
Skills
Grievance handling
Training and mentoring
Onboarding and orientation
Human resources
Accomplishments
- Elected as student union secretary for all five years.
- Hosting various annual events as coordinator.
Skills
Advanced, Advanced, Upper intermediate, Advanced, Advanced
Timeline
Employee Relations Manager(US-HR)
Precision Technologies Corp
01.2022 - Current
Learning and Development Manager
Wipro Technologies
06.2018 - 06.2020
Communication Skills Trainer
Wipro Technologies
06.2018 - 06.2020
Bachelor of Commerce - Commerce And Accounting
Maris Stella College
06.2015 - 06.2018
MEC - Economics And Commerce
Sri Durgamalleshwara Women's College
06.2013 - 06.2015
Until 10th Standard - undefined
Atkinson Higher Secondary School
06.2011 - 06.2012
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