LENSON CRASTA
Dubai
Summary
Dynamic sales professional with proven expertise at Bimpos in lead generation and client communication. Skilled in CRM software and market research, I excel at enhancing sales performance and fostering customer relationships. My proactive approach and strong organizational skills drive results, ensuring efficient operations and successful project outcomes.
Overview
23
23
years of professional experience
Work History
Sales Representative
Bimpos – Stockey POS Software Technology LLC
Dubai
01.2024 - Current
- Identify newly opening restaurants across the UAE and gather contact details of key decision-makers.
- Reach out to existing restaurants looking to switch or upgrade their POS system.
- Generate and qualify leads to be submitted to the sales team on a regular basis.
- Maintain detailed records of leads and follow-ups in CRM tools to ensure accuracy and efficiency.
- Assist in preparing sales materials, documentation, and client communication for ongoing projects.
Marketing Specialist & Coordinator
Storz & Docx
Dubai
01.2018 - 01.2024
- Coordinated marketing and sales operations to increase company visibility and sales performance.
- Monitored and replenished office supplies and equipment to ensure smooth daily operations.
- Managed petty cash, purchased daily site materials, and assisted technicians on-site as needed.
- Handled cheque collections, invoice submissions, and other administrative documentation.
- Supported technicians and field staff in coordinating customer service and logistics tasks.
IT Consultant
Key Information Technology (KIT)
Dubai
01.2012 - 01.2016
- Consulted with clients to determine hardware and software specifications based on project requirements.
- Prepared and staged customer equipment for installation and training sessions.
- Conducted end-user training for staff and management to ensure smooth transitions post-installation.
- Provided live technical support at client sites during go-live phases, reducing post-deployment issues.
Receptionist & Bar Captain
India Social & Cultural Centre
Abu Dhabi
01.2009 - 01.2012
- Managed front-desk operations and handled member inquiries and complaints effectively.
- Prepared daily collection reports and handled cash transactions.
- Ensured compliance with hygiene and operational standards in the bar area.
- Coordinated day-to-day activities and supported event logistics and member engagement.
Waiter / Service Captain (Hospitality Experience)
P & O Cruises, U.K. / Star Cruises, Malaysia / Oasis & Silver Coin Restaurants
01.2003 - 01.2008
- Delivered excellent customer service in high-volume dining and cruise environments.
- Trained and supervised wait staff to maintain service standards and enhance guest experience.
- Coordinated between kitchen and front service staff to ensure timely and accurate service.
Education
Bachelor - Hotel Management
Mangalore University
India01.2003
Skills
- Sales administration and lead management
- Customer relationship management
- Market research and data collection
- Client communication and follow-up
- Time and task management
- Documentation and reporting
- Microsoft Office Suite proficiency
- Remote work coordination
- Multilingual communication skills
- CRM software familiarity
- Google Workspace proficiency
- Email and virtual communication tools
Personal Information
- Date of Birth: 01/01/81
- Driving License: UAE (since 2014)
Current Visa
Sponsorship Visa (Dubai)
Open To Remote
True
Languages
English
Proficient (C2)
C2
kannada
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Konkani
Proficient (C2)
C2
Tulu
Proficient (C2)
C2
Timeline
Sales Representative
Bimpos – Stockey POS Software Technology LLC
01.2024 - Current
Marketing Specialist & Coordinator
Storz & Docx
01.2018 - 01.2024
IT Consultant
Key Information Technology (KIT)
01.2012 - 01.2016
Receptionist & Bar Captain
India Social & Cultural Centre
01.2009 - 01.2012
Waiter / Service Captain (Hospitality Experience)
P & O Cruises, U.K. / Star Cruises, Malaysia / Oasis & Silver Coin Restaurants
01.2003 - 01.2008
Bachelor - Hotel Management
Mangalore University
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