Leo Copeland
Columbus
Summary
Detail-oriented professional with strong skills in cash handling and order fulfillment. Experienced in enhancing customer satisfaction through effective communication and problem-solving.
Overview
2
2
years of professional experience
Work History
Digital Shopper
Walmart
Columbus
11.2025 - Current
- Managed online orders, ensuring timely fulfillment of customer requests to enhance satisfaction.
- Communicated with customers about delivery schedules and issues, facilitating resolution and maintaining trust.
- Operated scanning equipment to track items during the picking process.
- Collaborated with team members to uphold cleanliness and safety standards, supporting operational efficiency.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
Front-of-House Team Member
Jaggers
Columbus
08.2024 - 04.2025
- Delivered friendly service to consistently elevate customer dining experience.
- Handled cash and digital payments accurately, supporting customer satisfaction and trust.
- Processed customer transactions using point-of-sale systems, contributing to smooth service flow.
Education
Associate of Science - Finance
Ivy Tech Community College Columbus
Columbus05-2027
High School Diploma -
Columbus North Highschool
Columbus, Indiana05-2026
Skills
- Order fulfillment
- Inventory management
- Cash handling
- Customer service and support
- Problem solving
- Time management
- Team collaboration
Timeline
Digital Shopper
Walmart
11.2025 - Current
Front-of-House Team Member
Jaggers
08.2024 - 04.2025
Associate of Science - Finance
Ivy Tech Community College Columbus
High School Diploma -
Columbus North Highschool