Leo Pulikottel

Overall administration & Operations of the building

• Site manpower mobilization, management of staff, vendors, clients & brokers.
• Maximized service delivery for clients while adhering to contractual obligations.
• Followed up on client meetings and requirements with correspondence, reports, and proposals.
• Conducted regular site visits and managed purchase and inventory operations.
• Annual & periodic Maintenance Contract Management of MEP systems.
• Leasing of offices for new tenants through brokers or agents.
• Evacuation of tenants after the expiry of lease agreements.
• Ensured high customer satisfaction levels to foster repeat business.
• Promote & maintain awareness and compliance of health & safety in accordance with best practice & legal requirements.
• Generating MIS reports for the management.
• Commitment to and promotion of all company procedures and policies.
• Ensure that facilities operations are aligned with company goals and vision.

• Coordinated with teams in Saudi Arabia to align efforts and meet project goals
• Managed daily site operations and ensured compliance with safety regulations.
• Coordinated scheduling and logistics for site personnel and equipment.
• Facilitated communication between staff, clients, and vendors to resolve issues.

• Manage the entire financial side of the operations and achieve financial targets set for each site by controlling every financial document required to manage a unit.
• Prepared annual business plans and budget proposals for all clients and secured agreements for rate hikes/re-negotiations.
• Maximized services for clients while adhering to contractual obligations.
• Maintain a high level of customer satisfaction for repeat business.
• Provided customer service by maintaining proactive and effective communication with clients.
• Followed up on client meetings and requirements with correspondence, reports, and proposals.
• Recruited and managed staff through motivation, training, development, performance management, and annual appraisals.
• Coordinated site manpower mobilization, conducted periodic site visits, and engaged in customer interactions.
• Oversaw inventory management to streamline purchasing and reduce costs.
• Promote & maintain awareness and compliance of health & safety in accordance with best practice & legal requirements.
• Generating MIS reports for top management.
• Ensure that facilities operations are aligned with company goals and vision.
• Maintain the confidentiality and security of all data and information relating to the facility.

• Upkeep of Personnel files and Passports of employees.
• Managed visa documentation process for employees, facilitating timely approvals and compliance with regulations.
• Oversaw administration and coordinated cross-departmental efforts, ensuring streamlined operations and effective communication.
• Prepared join duty formalities, processed cash salary advances for new employees, and updated personnel files in Horizon, supporting smooth onboarding and camp administration.
• Coordinated medical and fingerprinting appointments with employees and departments.
• Processed leave applications and arranged tickets and exit permits for vacations.
• Coordination with HR department for family visas.
• Doha, Qatar for New Doha International Airport (NDIA) project

• Administered site office, overseeing facilities including telephone, electricity, lift maintenance, fire alarm systems, intercom, electrical maintenance, pest control management, stock control, and account upkeep to ensure operational efficiency.
• Oversaw security operations, managed housekeeping services, and coordinated cafeteria operations while scheduling manpower resources to maintain service quality.
• Coordinated with vendors and government agencies (BEST, MTNL, BMC) to ensure compliance and effective service delivery.

• Administered operations of Site Office, overseeing facilities including telephone, electricity, stationery, repairs, preventive maintenance of lifts, fire fighting alarm systems, extinguishers, intercom, motor and pump maintenance, electrical maintenance, pest control management, and accounts maintenance to ensure smooth functioning.
• Managed security and housekeeping personnel, optimizing scheduling for effective coverage.
• Coordinated with vendors and government agencies for compliance and streamlined operations.

• Scheduling of meetings, appointments, training programs, safety sessions, seminars etc.
• Attending calls, Reservation/Booking/Cancellation of conference hall for seminar/training sessions.
• Maintenance of leave records and musters.
• Coordinated with recreation and gymnasium staff to manage employee recreational facilities and allocate tasks to subordinates.
• Reviewed stationery requests from various departments and submitted them for department manager's approval.
• Produced reports, timesheets, inter-office memos, and letters while coordinating with department heads and contractors.
• Preparation of Service Request Order & Scheduling of Maintenance team (Office/Housing).
• Maintenance of AMC records, personnel records training material/items and proper filing of all related routine records.
• Checking of telephone bills/courier receipts (Personal/office Purpose) for telephone/fax provided.
• Coordination with ISD for issuance of identity cards (employees/contractors), safety items, safety awards or prizes.
• Prepared weekly stock and consumption reports for cafeteria to monitor inventory levels.
• Assisted K.S.A program under sponsorship of M/S Hadi Al Najrani.

• Coordinated correspondence with clients and department heads to ensure effective communication.
• Prepared payment receipt advice and followed up on payments to ensure timely processing.
• Maintained leave records and muster to track employee attendance accurately.
• Order booking, order processing, dispatching, invoicing & replacement.
• Maintained accurate stock records to track inventory levels.
• Coordinated bus services and deployed staff for transportation duties.

• Followed up on outstanding payments, ensuring timely processing and reducing delays.
• Monitored production and dispatch, maintaining accurate records of rejected and replaced goods.
• Coordinated correspondence with department heads and clients to streamline communication.
• Preparation of monthly reports & work orders.
• Updation of records on computer, monitoring & proper filing of records.
• Sent inter-office memos to inform staff about work order amendments.