Leo Zerbel
South Bend
Summary
I am a team member with experience in all aspects of retail operations, including cash flow, stocking, merchandising, checkout, and store cleanliness. I strive for excellence through hard work at all levels of store operations.
Overview
5
5
years of professional experience
Work History
Shift Supervisor
CVS
08.2022 - Current
- Supervising daily operations to ensure efficient workflow and customer satisfaction
- Resolving customer inquiries and complaints, creating positive customer experiences while supporting team members
- Assisting cashier at checkout and with customer service as needed to ensure an efficient and positive customer experience
- Training new employees
- Managing cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations
- Helping store management meet standards of service and quality in daily operations
- Stocking, facing, rotating, and properly disposing of product
Cashier
Martin's Super Markets
11.2021 - 01.2022
- Processed customer transactions efficiently using point-of-sale systems
- Provided exceptional customer service, resolving inquiries and complaints promptly
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- Restocked and organized merchandise in front lanes, and assisted general merchandise team with facing merchandise throughout the store
- Promoted store promotions and loyalty programs to increase overall sales revenue
- Assisted other departments whenever needed
Assistant Instructor
Riverbend Math Center
06.2021 - 08.2021
- Assisted in delivering engaging math instruction to diverse student groups
- Implemented classroom management strategies to create a positive learning environment
- Adapted teaching methods based on individual student needs and learning styles
- Promoted a positive learning atmosphere by modeling enthusiasm for subjects taught and encouraging students' curiosity
Education
High School Diploma -
Mishawaka High School
Mishawaka, IN05-2022
Skills
- Cash handling
- Customer relations
- Written and verbal communication
- Operations management
- Strategic planning
- Team leadership
- Pricing and shelf labeling
- Merchandise stocking
Timeline
Shift Supervisor
CVS
08.2022 - Current
Cashier
Martin's Super Markets
11.2021 - 01.2022
Assistant Instructor
Riverbend Math Center
06.2021 - 08.2021
High School Diploma -
Mishawaka High School