LEO ANTO S
Travel Consultant
MADURAI
Summary
Interested to work in a challenging and learning atmosphere, which should give me an opportunity to deliver the best out of me. My greatest asset is my sincerity, honesty, which keeps me going.
Overview
13
13
years of professional experience
7
7
years of post-secondary education
Work History
Senior Travel Consultant
International Travel House
05.2023 - Current
- Managed high-profile accounts, ensuring seamless coordination of complex international itineraries for VIP clientele.
- Increased client satisfaction by providing personalized travel recommendations and itinerary planning.
- Handled sensitive personal data with discretion.
- Achieved revenue growth by upselling additional services like insurance plans, airport transfers, or excursions to clients during the booking process..
- Optimized operational procedures by analyzing data on sales performance and identifying areas for improvement.
- Maintained accurate records of all transactions, payments received or pending invoices while adhering to strict financial guidelines.
- Conducted research and prepared meticulous travel itineraries complete with pricing, accommodation, airfare, transfer and tour information.
- Booked reservations for travel, hotels, rental cars and special events such as tours and excursions.
- Reduced customer complaints through proactive communication of potential scheduling conflicts and offering alternative solutions.
Admin & Travel Coordinator
Avana Medical Devices
10.2019 - 04.2023
- Developed strong relationships with clients, resulting in repeat business and referrals.
- Implemented new organizational systems for tracking client information and bookings, increasing efficiency and reducing errors.
- Maintained thorough and accurate records of transactions.
- Collaborated with team members to provide comprehensive travel solutions for clients'' diverse requirements.
- Enhanced client satisfaction by efficiently managing and organizing travel itineraries.
- Kept staff passports, visa information and other paperwork current and organized for easy access and use.
- Streamlined booking processes for improved time management and cost savings.
- Added special requests and reward program information into system, verifying inclusion in travel planning.
- Provided timely reports on budgeting concerns or discrepancies related to client accounts.
- Maintained detailed records of all transactions, ensuring accurate invoicing and streamlined reimbursements for clients.
- Handled emergency situations calmly while working quickly to find alternative travel arrangements when needed.
- Created customized travel packages tailored to individual client preferences and needs.
- Assisted travelers in obtaining necessary visas and other documentation required for international trips.
- Established partnerships with key suppliers to enhance service offerings and broaden available resources for clients'' travel needs.
Admin & Travel Coordinator
Avana Medical Devices
10.2019 - 04.2023
- Developed strong relationships with clients, resulting in repeat business and referrals.
- Implemented new organizational systems for tracking client information and bookings, increasing efficiency and reducing errors.
- Maintained thorough and accurate records of transactions.
- Collaborated with team members to provide comprehensive travel solutions for clients'' diverse requirements.
- Enhanced client satisfaction by efficiently managing and organizing travel itineraries.
- Kept staff passports, visa information and other paperwork current and organized for easy access and use.
- Streamlined booking processes for improved time management and cost savings.
- Added special requests and reward program information into system, verifying inclusion in travel planning.
- Provided timely reports on budgeting concerns or discrepancies related to client accounts.
- Maintained detailed records of all transactions, ensuring accurate invoicing and streamlined reimbursements for clients.
- Handled emergency situations calmly while working quickly to find alternative travel arrangements when needed.
- Created customized travel packages tailored to individual client preferences and needs.
- Assisted travelers in obtaining necessary visas and other documentation required for international trips.
- Established partnerships with key suppliers to enhance service offerings and broaden available resources for clients'' travel needs.
Implant Staff
Cox And Kings
03.2013 - 10.2019
- Six months of experience in Hyundai factory for issuing tickets to Hyundai employees
- Four months of experience in SCOPE International to handle a hotel booking for SCOPE employees
- Five months of experience in HDFC bank for issuing tickets to bank employees
- Three Years of experience in Vodafone for issuing tickets to Vodafone employees
- My Roles and Responsibility is to issuing Domestic and International Tickets
- Checking their passport and VISA
Ticket Issuer
Madura Travels
08.2012 - 02.2013
- Six month of experience in issuing Domestic And International Tickets
Tour Package Booking Agent
Madura Travels
02.2012 - 08.2012
- Having six month of experience in booking domestic and international tour packages
Education
XII -
E.B.G Mat Hr Sec School
Madurai, Tamil Nadu 01.2007 - 01.2008
Bachelor of Science - Physics
St. Joseph's Arts And Science College
Trichy 04.2008 - 01.2011
Tourism and Airline Management - undefined
Loyola College (LIVE)
01.2011 - 01.2012
IATA/UFTAA foundation - undefined
Institute of Airline and Travel Agencies
01.2012 - 01.2013
SSLC -
Don Bosco Hr. Sec. School
Madurai, Tamil Nadu 01.2005 - 01.2006
Skills
Smile
Honesty
Positive Thinking
Travel industry trends
Extra-Curricular Activities
Runner in volleyball at Divisional Level
Additional Qualifications
- Certified in Computer Reservations System in AMADEUS
- Certified in Computer Reservations System in ABACUS
- Certified in Computer Reservations System in GALILEO
Disclaimer
I hereby declare that the above information furnished is true to the best of my knowledge.
Timeline
Senior Travel Consultant
International Travel House
05.2023 - Current
Admin & Travel Coordinator
Avana Medical Devices
10.2019 - 04.2023
Admin & Travel Coordinator
Avana Medical Devices
10.2019 - 04.2023
Implant Staff
Cox And Kings
03.2013 - 10.2019
Ticket Issuer
Madura Travels
08.2012 - 02.2013
Tour Package Booking Agent
Madura Travels
02.2012 - 08.2012
IATA/UFTAA foundation - undefined
Institute of Airline and Travel Agencies
01.2012 - 01.2013
Tourism and Airline Management - undefined
Loyola College (LIVE)
01.2011 - 01.2012
Bachelor of Science - Physics
St. Joseph's Arts And Science College
04.2008 - 01.2011
XII -
E.B.G Mat Hr Sec School
01.2007 - 01.2008
SSLC -
Don Bosco Hr. Sec. School
01.2005 - 01.2006