Leon Gary
Greenfield,IN
Summary
Dynamic shop owner with a proven track record at L and T Quality Roofing and Remodeling, excelling in customer service and business operations. Successfully developed a loyal customer base and managed inventory efficiently, while fostering a collaborative team environment. Strong leadership and strategic networking skills drive business growth and enhance client satisfaction.
Overview
38
38
years of professional experience
Work History
Shop Owner
L and T Quality Roofing and Remodeling
130 Pratt St.
03.1997 - Current
- Maintained accurate financial records, including sales reports, expense tracking, and budget management.
- Developed loyal customer base by consistently delivering high-quality products and personalized service.
- Addressed customer complaints effectively, resolving issues quickly to maintain overall satisfaction levels among clientele.
- Established strong relationships with vendors, leveraging these connections for exclusive access to new products or preferential buying terms.
- Managed inventory levels efficiently, ensuring optimal stock availability and minimizing overhead costs.
- Boosted customer satisfaction by providing exceptional service and addressing any concerns promptly.
- Hired trained, and supervised a team of employees, fostering a collaborative work environment focused on achieving store goals.
- Adapted business strategy in response to changing market conditions or consumer preferences, demonstrating a proactive approach to managing the shop''s overall success.
General Foreman
Horning Roofing& Sheet Metal
8940 Enterprise Park Palace
01.1987 - 03.2002
- Worked alongside team to accomplish work goals according to schedule.
- Performed job safety analysis on daily basis to mitigate risks for all workers and visitors to job sites.
- Completed final walkthroughs at job sites to close out projects.
- Demonstrated strong leadership abilities in managing diverse teams to achieve common goals while fostering a positive work environment.
Education
High School Diploma -
Arsenal Technical H.S.
1500 East Michigan05-1986
Skills
- Networking and partnerships
- Pricing strategy
- Business operations
- Marketing experience
- Staff hiring and training
- Customer service background
Timeline
Shop Owner
L and T Quality Roofing and Remodeling
03.1997 - Current
General Foreman
Horning Roofing& Sheet Metal
01.1987 - 03.2002
High School Diploma -
Arsenal Technical H.S.