Le'ona Brown
Greenwood
Summary
Demonstrated exceptional time management and empathy, contributing to a professional and welcoming environment. Responsible candidate eager to provide safe and efficient patient care. Strong knowledge of sterilization methods, safety protocols and equipment care. Knowledgeable in inventory control and recordkeeping. Reliable and dedicated to providing superior customer service.
Overview
3
3
years of professional experience
Work History
Sterilization Technician /Dental Assistant/Front Office Assistant
Jansen Family Dentistry
09.2023 - Current
- Maintained accurate records of all sterilized items, ensuring traceability and regulatory compliance.
- Performed thorough inspections of instruments for damage or contamination before releasing them for use in surgical procedures.
- Operated and maintained steam autoclaves by using distilled water, checking for leaks and cleaning air traps and water sensors.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Sterilized rooms and prepped equipment and instruments for [Number] procedures daily.
Cashier/Sales Floor Associate
Big Lots
07.2022 - 09.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
Drive-Thru Cashier
Steak N Shake
01.2022 - 08.2022
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
- Maintained clean and organized workstations, adhering to strict health and safety guidelines.
- Demonstrated excellent customer service skills to increase customer satisfaction.
- Understood restaurant menu, limited-time offers and promotions to answer guest questions.
- Developed strong communication skills while interacting with diverse clientele daily.
Education
High School Diploma -
Greenwood Community High School
Greenwood, IN05.2024
Skills
- Cross-Contamination Prevention
- Ultrasonic Cleaning
- Medical terminology knowledge
- Managing materials
- Treatment room setup
- Appointment Scheduling
- Customer Service
- Time Management
- Listening Skills
- Cash Handling
- Problem-solving skills
- Patience and Empathy
Timeline
Sterilization Technician /Dental Assistant/Front Office Assistant
Jansen Family Dentistry
09.2023 - Current
Cashier/Sales Floor Associate
Big Lots
07.2022 - 09.2023
Drive-Thru Cashier
Steak N Shake
01.2022 - 08.2022
High School Diploma -
Greenwood Community High School
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