Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Certification
Timeline
Generic

Leo Rohith

Operations Support Specialist
Chennai

Summary


Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. A motivated individual who has an innovative approach to problem solving and strategy development in a relationship managed environment.

Overview

7
7
years of professional experience
5
5
years of post-secondary education
1
1
Certification
2
2
Languages

Work History

Operations Support Specialist

Citicorp Inc
02.2023 - Current
  • Identified areas for improvement in current processes,
    proposing innovative solutions that led to cost savings
    and increased efficiency.
  • Provided guidance and mentorship to junior staff
    members, fostering a supportive work environment
    conducive to professional growth.
  • Enhanced customer satisfaction by resolving issues
    promptly and providing excellent communication
    throughout the resolution process.
  • Improved team efficiency through regular training
    sessions on software updates and new procedures.
    Reduced error rates in data entry tasks by
    implementing a thorough quality control process.
  • Prevented and minimized processing errors by
    analyzing trends and implementing feedback from
    managers.
  • Verifying all the documents provided by the
    beneficiary and send cheques to the relevant address.
  • Ensuring the decedent's account is blocked, credits
    are reversed and updated.

GST Practitioner

Global Accounts
11.2021 - 01.2023
  • Applying GST Registration for new clients.
  • Accounts & Records To Maintained Under GST-Stock Register,Input tax credit availed, Output tax payable, Such other particulars as be prescribed.
  • Return SubmissionGSTR1,GSTR2,GSTR3B,GSTR9A Upload and
    Submission of all returns.
  • Inputs Tax Credit Reconciliation-Match GSTR2A and GSTR2B to Minimize differences to maximize set off.
  • Replying to Notices and representing clients on their behalf.

Senior Analyst - Accounts Payable

Flex
03.2019 - 11.2021
  • Handled payments and provided information regarding outstanding payable balance.
  • Managed invoicing ad payment processing operations through Ebpm (Titan).
  • Monitored Outstanding invoices and performed collections duties.
  • Distributed payments via wire and ACH services and discussed remaining balances with customers to take accounts to zero.
  • Tracked invoices, receipts and deposits slips to generate monthly fiscal statements.
  • General financial statements and reports detailing accounts payable status.

Credit Risk Analyst

  • Provide quality service to the sites to meet their
    businesses which includes customer setup &
    database maintenance in ERP, issues and query
    solutions.
  • Customer code creation in ERP's, Validating all
    documents as per compliance and providing technical
    assistance on ERP's.
  • Blocking or unblocking customers in ERP(EFX).
    Handling transition and migration in & between ERP's.
  • Resolution on site queries regarding customer setup
    and maintenance in ERP's.

Process Associate - OTC

Accenture
02.2017 - 09.2018
  • Invoice Creation and Allocating of payments from customer to respective accounts based on the remittance.
  • Follow up with customer for providing the remittance.
  • Handling up of Customer/Client queries for Invoice irregularities/ paying out of credit notes/ payment related issues/ internally offsetting the credit with Invoices, if any.
  • Charging reminder fee for bad debts collection based upon the payment terms.
  • Responsible for making several follow up of unallocated payments/Unidentified payments on Suspense account.
  • Responsible for Analyzing and investigating the chargeback entries of credit card transactions and informing to the clients.
  • Preparing the statements and doing follow ups on the open items to customer accounts.
  • Ensure that the finance team is providing quality data to support business decisions.
  • Maintain a master list of monthly journal entries, Record supporting information for all journal entries.

Education

MBA - Finance

Binary University
Malaysia
03.2019 - 08.2020

Executive Diploma in Financial Management - Finance

Loyola Institute of Business Administration
Chennai
09.2018 - 05.2019

B.Com - Finance

Loyola College
Chennai
07.2013 - 04.2016

Skills

    Strong Communication

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Accomplishments

  • Member of Loyola Students Union in 2015-16.
  • Elected as treasurer for Loyola Students Union in 2015.
  • President of Enviro club 2014.

Software

Tally Prime

GST Filing

Income Tax Filing

MS Office

Certification

GST Practitioner

Timeline

Operations Support Specialist

Citicorp Inc
02.2023 - Current

GST Practitioner

Global Accounts
11.2021 - 01.2023

Senior Analyst - Accounts Payable

Flex
03.2019 - 11.2021

MBA - Finance

Binary University
03.2019 - 08.2020

Executive Diploma in Financial Management - Finance

Loyola Institute of Business Administration
09.2018 - 05.2019

Process Associate - OTC

Accenture
02.2017 - 09.2018

B.Com - Finance

Loyola College
07.2013 - 04.2016
Leo Rohith Operations Support Specialist