Lesley Yerian

Responsible for $14M revenue for a defined geographic territory for new business development, account implementation, and maintaining and deepening customer relationships within a defined geographic territory.

Provides face-to-face customer contact in an assigned market based geographic territory to achieve personal and company sales goals for small to mid-sized customers.

• Develops new business by identifying potential new customers and growing revenue, conducting background research on potential customers, discussing the customer’s supply chain with decision makers and other appropriate customer representatives, analyzing customer needs, and developing and implementing value-added solutions.
• Maintains existing business by developing an understanding of the customer’s business and supply chain through research and customer interaction, analyzing customer needs and developing and implementing solutions.
• Coordinates and collaborates with internal teams, such as sales counterparts as well as other internal partners to provide a seamless and outstanding customer experience
• Mid-level negotiation skills needed to offer fair, competitive market-based pricing within parameters set by FedEx. Will occasionally need to negotiate strategic pricing for select customers.
• Leverages new and existing technology tools such as internal systems, mobile devices, and PowerPoint.

Responsible for developing business via outbound calls to small and medium sized businesses that are current potential shipping clients or account holders.

Acquired volume from new customers through fact finding, qualifying businesses, and engaging in conversations with owners and decision makers.

Received sales education and training as well as ongoing coaching and support.