Summary
Overview
Work History
Education
Skills
Timeline
Generic

Leslie Carlton

Mooresville

Summary

Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.

Overview

14
14
years of professional experience

Work History

Warehouse Lead/ Shipping and Recieving Clerk

Berry Direct an Edible Brands Company
10.2022 - 05.2025
  • Trained employees on equipment operation and safety protocols.
  • Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
  • Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
  • Followed verbal and written instructions to properly move and ship products.
  • Oversaw daily operations and shipping and handling processes.
  • Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
  • Collaborated with other departments to address any issues or discrepancies in orders, ensuring smooth communication across teams.
  • Facilitated cross-training amongst team members to enhance overall skillset and improve staff flexibility during peak seasons or absences.
  • Maintained a safe working environment, conducting regular safety audits and addressing potential hazards promptly.
  • Increased accuracy in inventory tracking through meticulous record-keeping and routine audits.
  • Ensured timely order fulfillment by closely monitoring shipping schedules and coordinating with carriers.
  • Streamlined order processing for faster turnaround times and increased customer satisfaction.
  • Moved merchandise using forklifts, pallet jacks and hand trucks.
  • Picked and packed order items.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.

Direct Support Professional

OutwardBound Support Services
02.2020 - 09.2022
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
  • Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
  • Monitored clients to assess and report physical and behavioral changes to supervisors.
  • Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
  • Adapted support approaches based on individual client preferences, fostering increased trust and rapport over time.
  • Implemented behavior management plans to address challenging behaviors, promoting safe environment for all.

Auctioneer / Auction Manager

Midway Auction Company
09.2017 - 11.2019
  • Leveraged social media channels to promote upcoming auctions, attracting new audiences and driving interest in featured items.
  • Streamlined payment collection processes for increased efficiency in financial transactions following a sale.
  • Maximized revenue for sellers with effective negotiation skills during live auctions.
  • Maintained an organized and efficient auction environment by coordinating logistics, such as setup, registration, and item display.
  • Managed successful auctions for diverse types of assets, including real estate, vehicles, and antiques.
  • Enhanced auction sales through strategic marketing and advertising efforts.
  • Assigned items into different categories, lots and specialty auctions to increase interest and sales.
  • Met with sellers to review property and items for auction.
  • Worked with vendors to facilitate specialty auctions of items from out of state.
  • Fostered positive relationships with fellow professionals within the auction community to facilitate collaboration opportunities.
  • Described merchandise and gave bidders details and promoted value to encourage bidding.
  • Assisted clients with post-auction procedures, such as shipping arrangements or property transfers, ensuring a seamless transaction experience.
  • Managed daily appointments and meetings with consignors to set auction terms, format and timelines.
  • Developed contracts outlining terms of consigner agreement and kept comprehensive files on each consignor's merchandise.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Auction Clerk

Value Plus Auction
03.2011 - 07.2017
  • Supported increased bidder participation with comprehensive online bidding platform management and troubleshooting assistance during live auctions.
  • Expedited check-in process for bidders by efficiently handling documentation, identification verification, and payment procedures.
  • Promoted positive client relations through effective communication regarding auction details, policies, and procedures.
  • Enhanced data accuracy within company systems by carefully entering bidder information into databases.
  • Reduced errors in item listings by diligently proofreading catalogs and ensuring accurate descriptions prior to publication.
  • Contributed to the overall success of the company by consistently meeting or exceeding customer service expectations.
  • Demonstrated flexibility when adapting to changes in auction schedules, adapting quickly to new tasks as needed.
  • Input data into spreadsheets and databases.
  • Utilized office management software to record and track customer information.
  • Edited and proofread documents for accuracy and completeness.
  • Compiled and analyzed data to produce reports.

Education

Auctioneers License - Business

Midway Auction School
Monrovia, IN
02-2017

Certification - Event Planning

TrendiMe
Online
08-2016

High School Diploma -

Mooresville, IN
05-2006

Skills

  • Customer service
  • Supervisory experience
  • Time management
  • Attention to detail
  • Quality control
  • Problem-solving
  • Multitasking and organization
  • Employee training
  • Workflow optimization
  • Communication skills
  • Quick learner
  • Motivated team player
  • Goal setting

Timeline

Warehouse Lead/ Shipping and Recieving Clerk

Berry Direct an Edible Brands Company
10.2022 - 05.2025

Direct Support Professional

OutwardBound Support Services
02.2020 - 09.2022

Auctioneer / Auction Manager

Midway Auction Company
09.2017 - 11.2019

Auction Clerk

Value Plus Auction
03.2011 - 07.2017

Auctioneers License - Business

Midway Auction School

Certification - Event Planning

TrendiMe

High School Diploma -

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Leslie Carlton