Summary
Overview
Work History
Education
Skills
Certification
Timeline
SoftwareEngineer
Leslie Francis

Leslie Francis

Senior Manager - Data Analytics & Technology
Bangalore

Summary

10+ years in HR analytics & Technology| stakeholder management| HRIS| Performance management| Oracle SQL| Tableau| Power bi| CruncHR| Oracle Fusion analytics warehouse| Talent acquisition metrics| Attrition analysis| Headcount analysis| Budgeting| Team management| HRIS project implementation| Employee life cycle| SAP| Text Analytics| Peakon Survey| Engagement surveys| Data Analysis| Findings and recommendations| Retention| Turnover| Audit| Decision making Google data Studio

Overview

11
11
years of professional experience
5
5
years of post-secondary education
3
3
Certifications

Work History

Senior Manager - Data Analytics and Technology

Randstad India Pvt Ltd
Bangalore
01.2019 - Current

> Responsible for sharing people analytic finding to the CHRO

> Report on key recruiting metrics like time to fill, hiring costs, source of hire etc

> Calculate retention, turnover and internal mobility rates

> Analyze employees’ answers to internal surveys (like job satisfaction surveys)

> Identify top reasons why employees choose to leave the company and recommend areas of improvement for HR procedures

> Map out salary ranges for open positions

> Assess results from employee's performance reviews

> Implementing relevant HR metrics in order to determine the efficiency and impact of the workforce

> Optimizing and implementing new data processes and systems

> Compiling reports of data results and presenting these to senior managers

> Analyzing data and statistics for trends with regard to recruitment practices, motivation, turnover and presenting findings to CHRO

> Collecting data on employee surveys, employment records, and exit interviews

> Front end various types of external and internal audit

> Monitor system changes and implement and implement new processes if required

> Work as a thought partner with the business and senior members of the team in determining relevant data & analytics use cases, developing proof of concepts and scaling them as strategic long-term offerings to group services stakeholders

> Identify, analyse, and interpret trends or patterns in complex data sets. Carrying out data deep dives and analysis per management requests and communicating technical outcomes to non-technical audience

> Develop visualization, dashboards and reporting solutions as well as providing generic support/change requests

> Perform data discovery, analysis, and profiling to validate the business requirements, providing inputs into the functional design

> HRIS validation and transition of workflow and process

> Global reporting of HR data and analyses

> Performance management process

> Transition of Orcale HRMS/HRIS

> Maintenance/updation/resturcturing of Oracle HRMS/HRIS


Feedback Specialist/Business Analyst

ExxonMobil
Bangalore
09.2015 - 01.2019
  • Used Microsoft Word and other software tools to create documents and other communications.
  • Conducted research, gathered information from multiple sources and presented results.
  • Developed and implemented performance improvement strategies and plans to promote continuous improvement.
  • Reporting on KPI of the company with regards to complaints
  • Transitioned feedback process for America and Asia Pac
  • Analyzing and Presenting complaints received to the leadership team
  • Analyzing Business performance/Headcount/attrition/people data and presenting to leadership team
  • Formulating analysis and presenting on different area of complaints
  • Audit preparation for individual zones
  • Managing & presenting of analysis on attrition and headcounts globally
  • Analysis on operational expenses
  • Allocating cost to various teams
  • Implement strategies for gathering and reviewing data requirements
  • Creating modelling techniques and methods for data management
  • Automating manual work for end user teams
  • Creating model techniques to reduce manual error onto applications
  • Measuring accuracy of CRM data entered
  • Generation of deep insights from the data
  • Generation of People related performance insights to the leadership team
  • Training end users on usage of applications and targets

HR Executive

Ocwen Financial Solutions
Bangalore
07.2014 - 09.2015
  • Maintained human resources regulatory compliance with local, state and federal laws.
  • Developed and executed HR policies and programs, workforce and job development, recruitment and hiring.
  • Navigated federal, state and local employment laws and regulations and adjusted company practices and policies to confirm complete compliance.
  • Built human resource organization and aligned people and culture with corporate strategic priorities and operations.
  • Conducting induction for new hires
  • Managing background verification for new hires
  • HR operation functions
  • Focus group discussions
  • Exit formalities
  • Handling employee grievances
  • Joining formalities for all new hires
  • MIS reports and analysis of global headcount, attrition data
  • Updating HR systems on salary changes and promotions
  • Guiding Employees on leave and absence policies
  • Analysis on new hire and attrition surveys
  • Assisted in managing events and welfare program
  • Trained and transitioned HR Processes
  • Develop and maintain human resource systems
  • Work with external attorney on special projects

Senior Payroll Officer

Tesco
Bangalore
09.2012 - 07.2014
  • Supported finance department payroll administration while monitoring reportable hours of work full-time employees.
  • Maintained employee privacy and protected payroll operations by keeping all information confidential.
  • Responded to employee questions and requests for information in timely and knowledgeable fashion.
  • Maintained employee confidence and protected payroll operations by keeping information confidential.
  • Creating, updating and managing time and attendance of the employees
  • Creating a budget for the business in line with the shift timings
  • Maintaining an employee database
  • Regular check on the time and attendance of every employee
  • Analyzing all pay related queries i.e. overpayments, underpayments
  • On boarding of employees on the system

Education

MBA - Human Resources

Oxford School of Business Management Bangalore
Bangalore
06.2010 - 09.2012

Bcom - Finance And Human Resources

Bachelors of Commerce
Bangalore
06.2007 - 04.2010

ELDP - Young Leadership Development Programme

Indian Institute Of Management Bangalore
Bangalore
08.2022 - 08.2022

Skills

    Data research and analysis

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Certification

Emerging leaders development programme - IIMB

Timeline

SQL

05-2023

ELDP - Young Leadership Development Programme

Indian Institute Of Management Bangalore
08.2022 - 08.2022

Emerging leaders development programme - IIMB

08-2022

Senior Manager - Data Analytics and Technology

Randstad India Pvt Ltd
01.2019 - Current

Advanced Excel

07-2018

Feedback Specialist/Business Analyst

ExxonMobil
09.2015 - 01.2019

HR Executive

Ocwen Financial Solutions
07.2014 - 09.2015

Senior Payroll Officer

Tesco
09.2012 - 07.2014

MBA - Human Resources

Oxford School of Business Management Bangalore
06.2010 - 09.2012

Bcom - Finance And Human Resources

Bachelors of Commerce
06.2007 - 04.2010
Leslie FrancisSenior Manager - Data Analytics & Technology