Summary
Overview
Work History
Education
Skills
Certification
Timeline
SoftwareEngineer
Leslie Francis

Leslie Francis

Senior Manager - Data Analytics & Technology
Bangalore

Summary

10+ years in HR analytics & Technology| stakeholder management| HRIS| Performance management| Oracle SQL| Tableau| Power bi| CruncHR| Oracle Fusion analytics warehouse| Talent acquisition metrics| Attrition analysis| Headcount analysis| Budgeting| Team management| HRIS project implementation| Employee life cycle| SAP| Text Analytics| Peakon Survey| Engagement surveys| Data Analysis| Findings and recommendations| Retention| Turnover| Audit| Decision making Google data Studio

Overview

11
11
years of professional experience
5
5
years of post-secondary education
3
3
Certifications

Work History

Senior Manager - Data Analytics and Technology

Randstad India Pvt Ltd
Bangalore
01.2019 - Current

> Responsible for sharing people analytic finding to the CHRO

> Report on key recruiting metrics like time to fill, hiring costs, source of hire etc

> Calculate retention, turnover and internal mobility rates

> Analyze employees’ answers to internal surveys (like job satisfaction surveys)

> Identify top reasons why employees choose to leave the company and recommend areas of improvement for HR procedures

> Map out salary ranges for open positions

> Assess results from employee's performance reviews

> Implementing relevant HR metrics in order to determine the efficiency and impact of the workforce

> Optimizing and implementing new data processes and systems

> Compiling reports of data results and presenting these to senior managers

> Analyzing data and statistics for trends with regard to recruitment practices, motivation, turnover and presenting findings to CHRO

> Collecting data on employee surveys, employment records, and exit interviews

> Front end various types of external and internal audit

> Monitor system changes and implement and implement new processes if required

> Work as a thought partner with the business and senior members of the team in determining relevant data & analytics use cases, developing proof of concepts and scaling them as strategic long-term offerings to group services stakeholders

> Identify, analyse, and interpret trends or patterns in complex data sets. Carrying out data deep dives and analysis per management requests and communicating technical outcomes to non-technical audience

> Develop visualization, dashboards and reporting solutions as well as providing generic support/change requests

> Perform data discovery, analysis, and profiling to validate the business requirements, providing inputs into the functional design

> HRIS validation and transition of workflow and process

> Global reporting of HR data and analyses

> Performance management process

> Transition of Orcale HRMS/HRIS

> Maintenance/updation/resturcturing of Oracle HRMS/HRIS

Feedback Specialist/Business Analyst

ExxonMobil
Bangalore
09.2015 - 01.2019
  • Used Microsoft Word and other software tools to create documents and other communications.
  • Conducted research, gathered information from multiple sources and presented results.
  • Developed and implemented performance improvement strategies and plans to promote continuous improvement.
  • Reporting on KPI of the company with regards to complaints
  • Transitioned feedback process for America and Asia Pac
  • Analyzing and Presenting complaints received to the leadership team
  • Analyzing Business performance/Headcount/attrition/people data and presenting to leadership team
  • Formulating analysis and presenting on different area of complaints
  • Audit preparation for individual zones
  • Managing & presenting of analysis on attrition and headcounts globally
  • Analysis on operational expenses
  • Allocating cost to various teams
  • Implement strategies for gathering and reviewing data requirements
  • Creating modelling techniques and methods for data management
  • Automating manual work for end user teams
  • Creating model techniques to reduce manual error onto applications
  • Measuring accuracy of CRM data entered
  • Generation of deep insights from the data
  • Generation of People related performance insights to the leadership team
  • Training end users on usage of applications and targets

HR Executive

Ocwen Financial Solutions
Bangalore
07.2014 - 09.2015
  • Maintained human resources regulatory compliance with local, state and federal laws.
  • Developed and executed HR policies and programs, workforce and job development, recruitment and hiring.
  • Navigated federal, state and local employment laws and regulations and adjusted company practices and policies to confirm complete compliance.
  • Built human resource organization and aligned people and culture with corporate strategic priorities and operations.
  • Conducting induction for new hires
  • Managing background verification for new hires
  • HR operation functions
  • Focus group discussions
  • Exit formalities
  • Handling employee grievances
  • Joining formalities for all new hires
  • MIS reports and analysis of global headcount, attrition data
  • Updating HR systems on salary changes and promotions
  • Guiding Employees on leave and absence policies
  • Analysis on new hire and attrition surveys
  • Assisted in managing events and welfare program
  • Trained and transitioned HR Processes
  • Develop and maintain human resource systems
  • Work with external attorney on special projects

Senior Payroll Officer

Tesco
Bangalore
09.2012 - 07.2014
  • Supported finance department payroll administration while monitoring reportable hours of work full-time employees.
  • Maintained employee privacy and protected payroll operations by keeping all information confidential.
  • Responded to employee questions and requests for information in timely and knowledgeable fashion.
  • Maintained employee confidence and protected payroll operations by keeping information confidential.
  • Creating, updating and managing time and attendance of the employees
  • Creating a budget for the business in line with the shift timings
  • Maintaining an employee database
  • Regular check on the time and attendance of every employee
  • Analyzing all pay related queries i.e. overpayments, underpayments
  • On boarding of employees on the system

Education

MBA - Human Resources

Oxford School of Business Management Bangalore
Bangalore
06.2010 - 09.2012

Bcom - Finance And Human Resources

Bachelors of Commerce
Bangalore
06.2007 - 04.2010

ELDP - Young Leadership Development Programme

Indian Institute Of Management Bangalore
Bangalore
08.2022 - 08.2022

Skills

    Data research and analysis

Data analytics proficiency

Data collection and review

Research and data collection

Data Analytics

Crunchr

Tableau

SQL

Microsoft excel

Microsoft powerpoint

Google data studio

Oracle Cloud analytics

SAP

Certification

Emerging leaders development programme - IIMB

Timeline

SQL

05-2023

ELDP - Young Leadership Development Programme

Indian Institute Of Management Bangalore
08.2022 - 08.2022

Emerging leaders development programme - IIMB

08-2022

Senior Manager - Data Analytics and Technology

Randstad India Pvt Ltd
01.2019 - Current

Advanced Excel

07-2018

Feedback Specialist/Business Analyst

ExxonMobil
09.2015 - 01.2019

HR Executive

Ocwen Financial Solutions
07.2014 - 09.2015

Senior Payroll Officer

Tesco
09.2012 - 07.2014

MBA - Human Resources

Oxford School of Business Management Bangalore
06.2010 - 09.2012

Bcom - Finance And Human Resources

Bachelors of Commerce
06.2007 - 04.2010
Leslie FrancisSenior Manager - Data Analytics & Technology