Summary
Overview
Work History
Education
Skills
Timeline
Generic

Leslie McClain

INDIANAPOLIS

Summary

Dedicated professional with strong customer service skills. Proven ability to enhance customer experiences and streamline operations, ensuring reliability and effective communication.

Overview

15
15
years of professional experience

Work History

Retail Sales Associate

Goodwill Outlet
Indianapolis, IN
01.2025 - 07.2026
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Processed transactions efficiently using point-of-sale systems, ensuring accurate cash handling.
  • Organized merchandise displays to optimize store layout and increase visibility of products.
  • Maintained cleanliness and organization of sales floor to create a welcoming environment for shoppers.

Server

Waffle House
Indianapolis, IN
03.2023 - 01.2025
  • Provided exceptional customer service in fast-paced dining environment.
  • Managed multiple tables efficiently, ensuring timely food and beverage delivery.
  • Collaborated with kitchen staff to maintain order accuracy and quality standards.
  • Trained new team members on menu items and restaurant protocols.

Personal Assistant

RE/MAX
Indianapolis, IN
01.2015 - 02.2023
  • Managed client communications, ensuring prompt responses and enhanced customer satisfaction.
  • Coordinated scheduling for multiple agents, optimizing time management and operational efficiency.
  • Streamlined office procedures, reducing administrative errors and improving workflow processes.
  • Assisted in the preparation of marketing materials, contributing to increased brand visibility.

Cleaner/General Labor

Simmons Restoration
Lafayette, IN
01.2012 - 01.2015
  • Operated specialized cleaning equipment for effective mold and water damage remediation.
  • Maintained cleanliness and organization of restoration sites to ensure safety and efficiency.
  • Trained new staff on proper cleaning protocols and safety procedures to enhance team performance.
  • Implemented inventory management processes for cleaning supplies, optimizing resource allocation.

Education

GED -

Roncalli High School
Indianapolis, IN
01-1999

Skills

  • Customer service
  • Effective team engagement
  • Teamwork
  • Effective collaboration skills

Timeline

Retail Sales Associate

Goodwill Outlet
01.2025 - 07.2026

Server

Waffle House
03.2023 - 01.2025

Personal Assistant

RE/MAX
01.2015 - 02.2023

Cleaner/General Labor

Simmons Restoration
01.2012 - 01.2015

GED -

Roncalli High School
Leslie McClain