Lesly Navarro
Jeffersonville
Summary
I love working when I use to work for the grays Family and if I finish doing my part I was always helping my coworkers and friend finish there part.
Overview
4
4
years of professional experience
Work History
Server
El Rodeo Mexican Restaurant
10.2023 - 08.2024
- Cultivated warm relationships with regular customers.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
Server, Busser, Baking, Food Preparation
Gray Brothers Cafeteria
06.2020 - 08.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Education
Southport High School
971 E Banta Rd Indianapolis, IN. 06.2020
Timeline
Server
El Rodeo Mexican Restaurant
10.2023 - 08.2024
Server, Busser, Baking, Food Preparation
Gray Brothers Cafeteria
06.2020 - 08.2024
Southport High School
Similar Profiles
Katherine PittmanKatherine Pittman
Server/Cashier at El Rodeo Mexican RestaurantServer/Cashier at El Rodeo Mexican Restaurant
Melissa VargasMelissa Vargas
Cashier/Hostess at El Rodeo Mexican RestaurantCashier/Hostess at El Rodeo Mexican Restaurant
Madelyn AshbyMadelyn Ashby
Host, Busser, Server at El Rodeo Mexican RestaurantHost, Busser, Server at El Rodeo Mexican Restaurant
Erica ParsonsErica Parsons
Senior IT Vendor Management Professional at HumanaSenior IT Vendor Management Professional at Humana
Ronald EtheridgeRonald Etheridge
Picker Packer at Goodwill StorePicker Packer at Goodwill Store