Microsoft Office
Letitia Bella
Chesterton
Summary
Creative cake decorator with expertise in customer consultation and recipe development. Proven ability to manage inventory efficiently while delivering exceptional service and maintaining high-quality standards. Renowned for artistic talent and strong organizational skills, consistently achieving customer satisfaction. Dedicated to continuous learning and professional development in the culinary field as well as other opportunities.
Overview
19
19
years of professional experience
Work History
Cake Decorator
Meijer
Michigan City
04.2018 - Current
- Stocked shelves and ordered inventory when product stock became low.
- Finished baked goods with glazes, icings and other toppings.
- Applied creative techniques to design beautiful, memorable cake orders.
- Created product for holidays and everyday items.
- Organized supplies to ensure efficient workflow during cake decorating process.
- Assisted customers with planning cake vision, including color, theme and size.
- Reviewed expiration dates on items and removed expired products from stock to maintain quality.
- Cleaned work area after completing each project for sanitation purposes.
- Answered phone calls, put in orders and handled customer disputes or complaints.
Assistant Manager
Wildflour Bakery
Valparaiso
05.2015 - 04.2018
- Resolved customer inquiries and complaints requiring management-level escalation.
- Recruited and trained new employees to meet job requirements.
- Ordered necessary ingredients for daily operations, ensuring availability of items needed for recipes.
- Minimized cross-contamination and infection risks by consistently following safe food handling procedures.
- Developed new recipes that appealed to customers' taste preferences while meeting nutritional guidelines.
- Decorated cakes and pastries, baked breads, tarts, and pies, and created specialty desserts.
- Assisted bakery manager with coordinating product ordering, receiving, and stocking.
- Was in charge of wedding and catering check in, food tastings, and billing
Cake Decorator
Strack N Van Til
Crown Point
05.2011 - 11.2014
- Stocked shelves and ordered inventory when product stock became low.
- Applied creative techniques to design beautiful, memorable wedding cakes.
- Organized supplies to ensure efficient workflow during cake decorating process.
- Assisted customers with planning cake vision, including color, theme and size.
- Reviewed expiration dates on items and removed expired products from stock to maintain quality.
- Incorporated creative elements into cake designs as requested by clients.
- Produced frostings and creams for cakes and other edibles.
- Cleaned work area after completing each project for sanitation purposes.
- Monitored inventory levels of baking supplies and alerted management when restocking was necessary.
- Prepared buttercream icing for use in cake decoration projects.
Server
Bob Evans Restaurant
Chesterton
08.2006 - 06.2014
- Garnished dishes and beverages to serve visually appealing menu items.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Trained new employees to perform duties.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Stocked service areas with supplies during slow periods.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Education
High School Diploma -
Merrillville Senior High School
Merrillville, IN06-2007
Some College (No Degree) - Behavioral Sciences
Purdue North Central
Westville, INSkills
- Cake decorating
- Inventory management
- Recipe development
- Customer service
- Creative design
- Time management
- Reliable and responsible
- Microsoft office
- Self motivation
- Artistic ability
- Customer consultation
- Multiple priorities management
- Organizational skills
Affiliations
- I am an avid reader
- I love animals
- I enjoy exercise and outdoors
- My favorite season is fall
References
References available upon request.
Timeline
Cake Decorator
Meijer
04.2018 - Current
Assistant Manager
Wildflour Bakery
05.2015 - 04.2018
Cake Decorator
Strack N Van Til
05.2011 - 11.2014
Server
Bob Evans Restaurant
08.2006 - 06.2014
High School Diploma -
Merrillville Senior High School
Some College (No Degree) - Behavioral Sciences
Purdue North Central
Work Preference
Work Type
Full TimeImportant To Me
Work-life balanceHealthcare benefitsPaid time offSoftware
Languages
English
Native language
Interests
Reading
Food
Art
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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