Letkholal
Waiter
New Delhi
Summary
Dynamic F&B professional with proven expertise in upselling techniques and exceptional guest relations, honed at renowned establishments including Royal Caribbean International. Excelled in enhancing dining experiences through expert menu presentation and wine service, significantly boosting sales revenue. Adept at fostering warm customer relationships and ensuring dietary needs are met with creative solutions.
Overview
10
10
years of professional experience
2
2
Languages
Work History
Restaurant Waiter
Royal Caribbean International
03.2019 - Current
Restaurant Attendant
Costa Cruises
11.2016 - 07.2018
F&B Associate
The Claridges Hotel
08.2015 - 11.2016
Education
Bachelor Of Hotel Management & Catering Technology -
Vidya Jyoti Educational Society
Chandigarh 07.2015
Council Of Higher Secondary Education (COHSEM) -
Churachandpur Government College
Churachandpur, Manipur05.2007
High School Leaving Certificate (HSLC) -
Agape English High School
Sangaikot Village, Manipur 05.2005
Skills
Upselling techniques
Menu presentation
Wine service
Compliance standards
Guest relations
Bill computation
Food and beverage pairings
Point of sale operation
Appreciation & Recognition
1. Fairmont Hotel, Jaipur
Awarded a Certificate of Appreciation for outstanding performance on 28th February, 2015.
2. Royal Caribbean, Ovation of the Seas
Employee of the month nominee Front of the House for the month of AUGUST 2019.
Hobbies
Travelling, hiking and photography
Timeline
Restaurant Waiter
Royal Caribbean International
03.2019 - Current
Restaurant Attendant
Costa Cruises
11.2016 - 07.2018
F&B Associate
The Claridges Hotel
08.2015 - 11.2016
Bachelor Of Hotel Management & Catering Technology -
Vidya Jyoti Educational Society
Council Of Higher Secondary Education (COHSEM) -
Churachandpur Government College
High School Leaving Certificate (HSLC) -
Agape English High School