Lia Mancuso
Brookeville
Summary
Results-driven professional with a strong background in coordinating caregiver schedules and training staff effectively. Committed to implementing personalized care strategies that improve client relationships and drive operational efficiency.
Overview
2027
2027
years of professional experience
Work History
Field Manager
Caregivers for Independence
Hamilton, OH
2024 - Current
- Coordinated caregiver scheduling and assignments to align with client needs, ensuring optimal care delivery
- Trained new caregivers on best practices and company policies, enhancing quality of care provided
- Planned and coordinated field operations, ensuring effective scheduling of personnel, equipment, materials, and services to meet operational demands
Direct Support Personnel (DSP)
Caregivers for Independence
Hamilton, OH
2021 - 2023
- Delivered direct care to individuals with intellectual and developmental disabilities, enhancing their ability to perform activities of daily living
- Implemented personalized care strategies based on individual client needs
- Coordinated communication between clients and family members or healthcare providers, ensuring clarity and understanding of care needs
Account Manager
BK Global Inc. & Subsidiaries
Hawaii
2015 - 2019
- General administrative for military sales and services (army, marine, navy, airforce)
- Addressed customer questions and concerns regarding products and services
- Collaborated with sales team to determine best ways to drive market share
Education
GED -
Graduated in Hawaii
12-2015
Skills
- Field operations
- Appointment scheduling
- Policy execution
- Direct care methods
- Client relationship management
- Caregiver education and training
Languages
English
Professional Working
Filipino
Native or Bilingual
Timeline
Field Manager
Caregivers for Independence
2024 - Current
Direct Support Personnel (DSP)
Caregivers for Independence
2021 - 2023
Account Manager
BK Global Inc. & Subsidiaries
2015 - 2019
GED -
Graduated in Hawaii