Summary
Overview
Work History
Education
Skills
Software
Timeline
AccountManager
Lidveena Mascarenhas

Lidveena Mascarenhas

Bengaluru,KA

Summary

Experienced as Engagement Coordinator and Payroll specialist with over 7 years of experience in Operations. Excellent reputation for resolving problems and improving customer satisfaction.

Overview

8
8
years of professional experience

Work History

Engagement Coordinator

Adecco India PVT LTD, PONTOON SOLUTIONS
Bangalore, Karnataka
07.2019 - Current
  • Facilitate client to manage employee on-boarding, employee relation issues, orientations, performance reviews and off-boarding activities.
  • Hands on experience in tools like Service Now, Salesforce, SAP Fieldglass and eServeCloud.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Offered friendly and efficient service to all customers, handled challenging situations with ease.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Renewing job posting workers every quarter

Payroll Specialist

Pay Asia Management Payroll Specialist
Bangalore, Karnataka
03.2016 - 07.2019
  • Processing payroll of APAC countries (Singapore, Malaysia and Honk-Kong)
  • Calculated payroll deductions by accurately using EPE tool and processed payroll to meet preset requirements.
  • Verified and submitted timekeeping information for accurate and efficient payroll processing.
  • Reconciled health care benefits, tax contributions and retirement accounts to facilitate large-scale account reconciliations.
  • Verified on-time submission of payroll taxes and within constraints of Internal Revenue Service.

Operation Executive

Team Lease
Bangalore, Karnataka
11.2011 - 02.2014
  • Assisted with employee life cycle management from onboarding to offboard
  • Maintaining minium wages break-up for all states
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.

Education

BCOM (Bachelor of Commerce) -

St Joseph’s College

Skills

Tally: Tally version 9(VAT &TDS) Enabledundefined

Software

Associate lifecycle system

EPE

Talisma

Service Now

Iprocurement toll

Timeline

Engagement Coordinator

Adecco India PVT LTD, PONTOON SOLUTIONS
07.2019 - Current

Payroll Specialist

Pay Asia Management Payroll Specialist
03.2016 - 07.2019

Operation Executive

Team Lease
11.2011 - 02.2014

BCOM (Bachelor of Commerce) -

St Joseph’s College
Lidveena Mascarenhas