Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
AccountManager
LIJAMOL JOSEPH

LIJAMOL JOSEPH

Social Worker
Bangalore, Karnataka

Summary

  • A globally focused, learned and responsive social worker with 12 plus years of professional experience in assisting patients to cope up with the life challenges related to end stage organ failure and coping mechanisms.
  • Building solid trust and rapport with the family for the patient care and rehabilitation needs.
  • Providing emotional care, interventional care and care coordination for the terminally ill patients.
  • Working with multi disciplinary team for the care plan assessment and treatment.
  • Bereavement counseling and assists in taking decision to donate organs for the needy.
  • Comprehensive experience in spearhead hospital management activities with respect to all transplant related activities with an emphasis on building partnership with support organization, stakeholders and target group to help rehabilitate the patients.
  • Devise and successfully implemented coherent business development strategies within demanding deadlines and budgets
  • Possesses strong networking and negotiation skills and ability to maintain diplomatic and productive relations with authorities, communities and others organizations to help achieve financial aids for the patients waiting for the transplant.


AREA OF INTREST includes conducting training programmes, planning and public relationship, instituting proactive initiatives in and out for the organizational growth.

  • Competent in resolving employer challenges with innovative solutions to increase efficiency and achieve organizational goals.
  • Excellent interpersonal communication skills. Analytical thinking, decision making and problem solving skills.

Overview

14
14
years of professional experience
6
6
years of post-secondary education

Work History

Chief Transplant Coordinator

Jeevasarthakathe, SOTTO
Bangalore
05.2021 - Current

Chief Transplant Coordinator with a broad mandate responsibility for planning, promoting, coordinating and supporting the organ and tissue donation and transplantation system, managing the organ transplant waiting list, allocation, educating and increasing awareness of the public and health professionals on donation, and reporting statistics on organ and tissue donation to the Health and Family Welfare Department/ROTTO/NOTTO.

  • Provide leadership in the delivery of safe and effective organ/tissue donation across Karnataka State
  • Develop and manage Jeevasarthakathe’s budget plan
  • Develop yearly plan for the optimization of transplant program in the State of Karnataka in consultation with the Convener of SOTTO & Joint Director (Medical)
  • Using State policies, procedures and guidelines provide direction to hospital leads in the donation and transplantation process
  • Provide expert knowledge pertaining to donation, referral, consent, brain death declaration, and donor management, organ allocation
  • Manage overall operations and is responsible for the effective and successful management of SOTTO team, productivity and quality of services
  • To coordinate on maintaining the website
  • Organize Executive Committee meeting
  • Organize organ specific advisory committee meeting
  • Participates in the development and implementation of protocol and standards of care for the organ donation & transplant program for the State
  • Monitors the process and outcomes of newly implemented protocols and determine quality improvement

Manager Operations - Transplant

Kauvery Hospital
Bangalore, Karnataka
01.2021 - 04.2021


  • Develop yearly plan for the optimization of hospital performance and establishing transplant programs
  • Business plan for the occupational health centers to refer end stage organ failure patinets
  • Establishment of transplant programs for the Kauvery units
  • Apply for the Non transplant retrieval license for the Electronic City branch
  • Manage overall operations and is responsible for the effective and successful management of labor, productivity, quality control and safety measures
  • Quality improvement projects and policies to improve the revenue, optimize the cost and improve patient satisfaction

Manager Operations - Transplant

Narayana Health
Bangalore, Karnataka
05.2015 - 12.2020
  • Develop yearly plan for the optimization of all transplant program (heart, lung, liver, kidney) in consultation with the COO, Facility Directors & Hospital Transplant Program Directors
  • Coordinate with print and electronic media, traffic department, state agencies, blood lab, and different stake holders at the time of organ availability
  • Provide expert knowledge pertaining to donation, referral, consent, death declaration, and donor management
  • Using State policies, procedures and guidelines provide direction to hospital leads in the donation and transplantation process, Zonal Coordination Committee of Karnataka for Transplantation (ZCCK)
  • To liaise with doctor's team and communicate any concerns raised by the patients


Transplant Coordinator

Zonal Coordination Committee of Karnataka
Bangalore, Karnataka
08.2012 - 04.2015
  • ZCCK is a committee under the Department of Health and Family Welfare services, State Govt of Karnataka in which I worked as the Senior Program Coordinator with a broad mandate including responsibility for planning, promoting, coordinating and supporting the organ and tissue donation and transplantation system, managing the organ transplant waiting list, allocation, recovery, distribution and delivery of organs for transplantation, educating and increasing awareness of the public and health professionals on donation, and reporting statistics on organ and tissue donation to the Health and Family Welfare Department


  • Provide leadership in the delivery of safe and effective organ/tissue donation across Karnataka State
  • Develop and manage ZCCK’s budget plan
  • Coordinates transplantation process when a donor is available (24 hours/7 days a week) including communication between physicians, local organ procurement Hospital, patient families/ relatives and the medical team involved including ICU’s, OT, and histocompatibility labs
  • Manage the legal formalities from the police station if it is MLC case
  • Arrange Panel Listed Doctors for Brain Death certification
  • Organize Executive Committee meeting
  • Maintain the Waiting List of organ recipient for the State of Karnataka
  • Maintenance of Website for ZCCK
  • Allocate the organs according to the priority list after the preliminary assessment with the treating doctor
  • Schedules recipient and donor laboratory tests to determine histocompatibility of blood or tissue of recipient and donor
  • Calendar the retrieval time highlighting the prerequisite of the family to get the body back
  • Follow grieving process, effective bereavement support strategies and the unique needs of donor family members
  • Maintains confidentiality of information relating to the patient and family
  • Serves as a resource person in organ and tissue donation to raise awareness on donation and to provide on-going education to the community

Live in Care Giver

private
Toronto
10.2011 - 05.2012
  • The profile offered a live-in care for an elderly lady recovering from a stroke and a brain injury
  • The job responsibility included assisting her in walking and balance (she uses walker, wheelchair), helping in meal preparation and cooking, cleaning, keeping condo tidy, reminder for medication, assistance in personal grooming and accompanying her to medical appointments and therapy.

Mercer Canada
Toronto
11.2010 - 02.2011
  • Lead the service quality management to build lasting customer relations
  • Record managing for the data collected.

Transplant Coordinator

Zonal Coordination Committee of Karnataka
Bangalore, Karnataka
01.2007 - 01.2009
  • Transplant coordinator is an integral member of a larger interdisciplinary team contributing to excellence in patient care, research, counselling, and in providing excellent service to the organization
  • This significant role specifically coordinated the activities included in the brain death certification, donor consent, and retrieval of organs, transplant and follow up of the patients
  • Coordinates transplantation process when a donor is available (24 hours/7 days a week) including communication between physicians, local organ procurement organization, patient/families and the medical team involved, blood bank and histocompatibility labs
  • Completes necessary documentation including listing status changes and post- transplant follow-up information
  • Communicates with multidisciplinary team members and patients and families in a timely manner in regard to patient care/issues
  • Educates nurses and other multidisciplinary team members about patient care issues to promote positive outcomes for transplant patients
  • Provides education and consultation about transplantation, and organ donations for the public organizations or referral centers
  • Serves as a resource person/preceptor in organ transplant for graduate and undergraduate nursing programs
  • Participates and leads team conferences, rounds, or meetings in relation to care of the transplant patient or program issues
  • Communicates effectively to maintain positive working relationships and achieve desired outcomes
  • Participates in organ transplant program planning and management within the health system.

Medical & Psychiatric Social Worker

Sacred Heart Hospital
01.2006 - 01.2007
  • This role helped children and youth deal with a variety of mental health and daily living problems and to improve their quality of life
  • Job Profile
  • Detailed case history taking and mental status examination
  • Formulating provisional diagnosis as per DSM IV/ ICD 10
  • Psycho Social Interventions Drug/Alcohol Addicts

Education

Registered Social Worker - Social Work

College of Social Ontario College of Social Worker
10.2010 - 03.2011

Workplace Hazardous Materials Information System training -

By NORCAT From Toronto, Canada 2010

Human Resources Management Graduate Certificate -

Cambrian College, Toronto, Canada
12.2009 - 11.2010

Psychosocial Assessment and Intervention Certificate NIMHANS - undefined

Master of Social Work - Medicine and Psychiatry

Marian College
01.2004 - 01.2006

Bachelors - English Literature

01.2003 - 01.2006

Skills

Problem-Solving

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Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Chief Transplant Coordinator

Jeevasarthakathe, SOTTO
05.2021 - Current

Manager Operations - Transplant

Kauvery Hospital
01.2021 - 04.2021

Manager Operations - Transplant

Narayana Health
05.2015 - 12.2020

Transplant Coordinator

Zonal Coordination Committee of Karnataka
08.2012 - 04.2015

Live in Care Giver

private
10.2011 - 05.2012

Mercer Canada
11.2010 - 02.2011

Registered Social Worker - Social Work

College of Social Ontario College of Social Worker
10.2010 - 03.2011

Human Resources Management Graduate Certificate -

Cambrian College, Toronto, Canada
12.2009 - 11.2010

Transplant Coordinator

Zonal Coordination Committee of Karnataka
01.2007 - 01.2009

Medical & Psychiatric Social Worker

Sacred Heart Hospital
01.2006 - 01.2007

Master of Social Work - Medicine and Psychiatry

Marian College
01.2004 - 01.2006

Bachelors - English Literature

01.2003 - 01.2006

Workplace Hazardous Materials Information System training -

By NORCAT From Toronto, Canada 2010

Psychosocial Assessment and Intervention Certificate NIMHANS - undefined

LIJAMOL JOSEPHSocial Worker