Summary
Overview
Work History
Education
Skills
Certification
Disclaimer
Languages
Personal Information
Languages
Timeline
Generic

LIJO JACOB THARAKAN

KERALA

Summary

Dynamic manager with a proven track record at MMT International, excelling in project management and strategic planning. Expert in team coordination and performance evaluation, driving efficiency and productivity. Adept at customer service and technical training, ensuring high-quality support and seamless operations. Committed to fostering collaboration and enhancing team capabilities.

Overview

10
10
years of professional experience
1
1
Certification

Work History

MANAGER

MMT INTERNATIONAL
KERALA
08.2023 - Current
  • Managed team operations to ensure project alignment with company goals.
  • Developed and implemented strategic plans for departmental efficiency.
  • Coordinated cross-functional teams to enhance collaboration and communication.
  • Streamlined workflows to improve process effectiveness and team productivity.
  • Conducted performance evaluations to guide employee development efforts.
  • Facilitated training sessions to enhance staff skills and knowledge retention.
  • Analyzed market trends to inform strategic decision-making for future initiatives.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Provided leadership during times of organizational change or crisis situations.
  • Assigned tasks to associates to fit skill levels and maximize team performance.

SERVICE ENGINEER

DELHI HOSPITAL SUPPLY PVT. LTD
NEW DELHI
06.2020 - 06.2023
  • Conducted training sessions for doctors and technicians on laparoscopic units, ENT diagnostic units, and bronchoscopy equipment.
  • Collaborated with healthcare staff to address maintenance issues promptly.
  • Assisted in training staff on the use of medical equipment and safety protocols.
  • Coordinated with suppliers for timely delivery of replacement parts and tools.
  • Resolved customer service requests within the given time frame.
  • Performed routine inspections of machines and equipment to ensure optimal performance.
  • Installed laparoscopic systems and completed electrical wiring for seamless operation.
  • Traveled extensively to satellite locations, including military hospitals, to meet customer needs.
  • Provided on-site support during major surgeries to verify equipment functionality.
  • Delivered troubleshooting services at customer locations to resolve technical issues.

SERVICE ENGINEER

MEDICAL SENSORS INDIA PVT. LTD
NEW DELHI
06.2015 - 05.2020
  • Executed production processes for power supply and speed radar camera unit assembly.
  • Manufactured PCB boards with precision and attention to detail.
  • Installed speed cameras and performed electrical wiring for speed laser systems.
  • Troubleshot and repaired PCB boards and power supply units efficiently.
  • Provided on-site customer support to troubleshoot technical issues effectively.

Education

B.Tech - Applied Electronics & Instrumentation Engineering

Mount Zion College of Engineering
Kerala

Diploma - Electronics and Communication Engineering

EICT Polytechnic College
ERODE

12th Board -

St.George Vocational Higher Secondary School
Kerala

SSLC board -

P.S.V.P.H.S. School
Kerala

Skills

  • Project management and strategic planning
  • Team coordination and performance evaluation
  • Customer service and technical training

Certification

  • Certified MICROSOFT SYSTEM ADMINISTRATION
  • Certified HARDWARE AND NETWORKING

Disclaimer

I hereby declare that the above particulars furnished are true to the best of my knowledge and belief.

Languages

  • English
  • Hindi
  • Malayalam

Personal Information

  • Passport Number: T2042703
  • Passport Date Of Issue: 01/05/19
  • Passport Place Of Issue: Trivandrum
  • Passport Expiry Date: 30/04/29
  • Date of Birth: 06/02/90
  • Gender: Male
  • Nationality: INDIAN
  • Marital Status: Married

Languages

Malayalam
First Language
English
Advanced (C1)
C1
Hindi
Advanced (C1)
C1
Tamil
Intermediate (B1)
B1

Timeline

MANAGER

MMT INTERNATIONAL
08.2023 - Current

SERVICE ENGINEER

DELHI HOSPITAL SUPPLY PVT. LTD
06.2020 - 06.2023

SERVICE ENGINEER

MEDICAL SENSORS INDIA PVT. LTD
06.2015 - 05.2020

B.Tech - Applied Electronics & Instrumentation Engineering

Mount Zion College of Engineering

Diploma - Electronics and Communication Engineering

EICT Polytechnic College

12th Board -

St.George Vocational Higher Secondary School

SSLC board -

P.S.V.P.H.S. School
LIJO JACOB THARAKAN