LIJO JOHN
Bangalore
Summary
Adaptable data analyst with extensive experience providing first-class results. Meets job demands and deadlines through diligent work ethics and dedication to quality. In-depth senior analyst with sound knowledge of various software. Expertise in client management, data analysis, data modeling and client relationship management. Several years of experience in industry.
Overview
9
9
years of professional experience
Work History
Senior Analyst - Corporate Customer Hierarchies
Oracle India Private Limited
Bangalore
07.2020 - 03.2025
- Customer hierarchy creations and updates in the GSI and OSC systems for global countries.
- Supported various tool enhancements and User Acceptance Tests.
- Assisted in the integration of newly acquired businesses, and the tracking of post-closing performance.
- Prepared a range of written communications, documents, and reports.
- Accurately documented data is needed to complete statistical returns.
- Received, assigned, resolved, and escalated tech help desk requests and tickets.
Business Analyst - Corporate Customer Hierarchies
Oracle India Private Limited
Bangalore
04.2019 - 06.2020
- Research company websites, D&B, or other sources to see if customer relationships exist as per the rules and then either create, add, or remove from customer hierarchies.
- Gathered analytics data using different sources.
- Utilised big data analysis to track deliveries and improve operations.
- Applied data program techniques and procedures to optimise operations.
Sales support management coordinator
Hewlett-Packard (HP Inc.)
Bangalore
03.2018 - 04.2019
- Applied advanced Excel skills to manage data using pivot tables, VLOOKSUPs, SUMIFS, and index matches.
- Tracking and managing customer account data, opportunity data, and leads in Microsoft Dynamics.
- Generating Sales data-related dashboards and reports and successfully contributing to ad-hoc projects and reporting requirements.
Junior Assistant
Manappuram Finance Limited
Bangalore
09.2016 - 09.2017
- Assisted with business bookkeeping and accounts, escalating discrepancies to maintain accurate financial records.
- Handled day-to-day bookkeeping duties, maintaining accurate, detailed company finance records.
- Entered client application data into loan processing systems to determine loan acceptance and amounts.
Education
M.com - Finance
University Institute of Technology
Kottarakara2015
B.com - Computer Application
K.V.V.S college, Kerala university
Adoor2013
Skills
- MS OFFICE (EXCEL, POWERPOINT, WORD, DYNAMICS)
- TALLY ERP 9
- Multidisciplinary Teamwork
Timeline
Senior Analyst - Corporate Customer Hierarchies
Oracle India Private Limited
07.2020 - 03.2025
Business Analyst - Corporate Customer Hierarchies
Oracle India Private Limited
04.2019 - 06.2020
Sales support management coordinator
Hewlett-Packard (HP Inc.)
03.2018 - 04.2019
Junior Assistant
Manappuram Finance Limited
09.2016 - 09.2017
M.com - Finance
University Institute of Technology
B.com - Computer Application
K.V.V.S college, Kerala university
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