Liju Mathew Varghese
Technical Deliver Manager In Microsoft Technologies
Pune,MH
Summary
Well-versed in building positive relationships with customers and other stakeholders. Strong requirements gathering, scope development and inventory coordination abilities. Skilled at overseeing complex, high-value technical projects with excellent planning competencies.
Talented [Job Title] offering [Number] years of experience and top-notch abilities in organizing workflows, solving complex problems and making accurate decisions based on sound judgment and analytical strengths. Experienced with leading teams driving [Type], [Type] and [Type] projects.
Overview
4
4
years of post-secondary education
19
19
years of professional experience
Work History
Technical Delivery Manager
Kennovation Software Services Pvt Ltd
Pune, Maharashtra
10.2018 - Current
- Developed and initiated projects, including managing costs, schedule and performance.
- Identified plans and resources required to meet project goals and objectives by setting realistic timelines and checkpoints.
- Reviewed contracts and agreements to identify potential risks and ideal mitigation strategies.
- Advised senior managers on policy strategies for reducing liability and preventing losses.
- Resolved customer service issues by finding immediate solutions, increasing customer confidence and decreasing escalations to executive office.
- Met with clients to maintain communication to enhance teams' execution on new products.
- Managed implementation of medical administration software.
- Maintained tactical control of project budgets and timelines to keep teams on task and achieve schedule targets.
- Investigated and corrected or escalated project problems.
- Diagnosed and repaired computer hardware and network systems.
- Analyzed projects to determine resource requirements and procured necessary equipment and software.
- Led projects and analyzed data to identify opportunities for improvement.
- Led employee relations through effective communication, coaching, training and development.
- Maintained practice and strength-building equipment and purchased new equipment to replace deficient pieces.
- Maintained existing applications and designed and delivered new applications.
- Authored code fixes and enhancements for inclusion in future code releases and patches.
- Collaborated with developers and performance engineers to enhance supportability and identify performance bottlenecks.
- Developed next generation integration platform for internal applications.
- Presented business leaders with cost-benefit and return-on-investment estimations to drive project planning and execution.
- Resolved malfunctions with systems and programs through troubleshooting.
- Documented procedures and business processes and shared information with appropriate stakeholders.
- Inspected equipment, assessed functionality and optimized controls.
- Gathered and defined customer requirements to develop clear specifications for project plans.
- Discussed project progress with customers, collected feedback on different stages and directly addressed concerns.
- Monitored ongoing operation of assigned programs and responded to problems by diagnosing and correcting logic and coding errors.
Freelance Developer
Freelancer Websites
Kochi, Kerala
07.2015 - 02.2018
- Researched new technologies, software packages and hardware products for use in website projects.
- Tested programs and databases to identify issues and make necessary modifications.
- Revised, modularized and updated old code bases to modern development standards, reducing operating costs and improving functionality.
Technical Head
Cherry Computers CO WLL
DOHA, QATAR
06.2014 - 01.2015
- Led effort to develop companion application programming interface (API) for web app, to facilitate third-party plugins.
- Incorporated graphic design knowledge into web app development, enhancing designs with additional rich media assets.
- Analyzed user requirement reports to design web applications to meet customer needs, as well as all legal and budgetary restrictions.
- Managed and led multi-disciplinary design team throughout development and contract document phases.
- Outlined work plans, determined resources, wrote timelines and generated initial budgets as part of project scope determination.
- Maintained tactical control of project budgets and timelines to keep teams on task and achieve schedule targets.
- Developed technical solutions to diverse operational problems.
- Organized system infrastructure documentation and operating procedures, strengthening controls and enhancing overall performance.
- Oversaw variety of projects, including budgets, milestones and team performance.
- Analyzed client business processes to propose optimal software applications for unique requirements.
- Helped streamline repair processes and update procedures for support action consistency.
- Documented all transactions and support interactions in system for future reference and addition to knowledge base.
- Worked with software development team on reported errors and bugs on newly released software and assisted in deployment of release fixes.
Project Manager
AlligatorSoft India Pvt Ltd
Coimbatore, Tamil Nadu
08.2013 - 06.2014
- Developed and initiated projects, including managing costs, schedule and performance.
- Developed implementation methodologies to rein in project costs while meeting key milestones.
- Identified plans and resources required to meet project goals and objectives by setting realistic timelines and checkpoints.
- Modified and directed project plans to meet organizational needs.
- Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders.
- Reduced expenditures by effectively negotiating vendor and service contracts to drive savings.
- Increased savings by initiating and fostering relationships with vendors to communicate on problem-areas and work closely to resolve.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Documented counts and sorted finished work to promote easy access for shipping or additional processing.
- Documented production information via daily system logs and discussed non-conformance issues with management.
- Examined incoming materials and compared to documentation for accuracy and quality.
Project Manager
Hages Business Solutions
Trivandrum, Kerala
10.2012 - 04.2013
- Developed and initiated projects, including managing costs, schedule and performance.
- Developed implementation methodologies to rein in project costs while meeting key milestones.
- Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders.
- Updated operational methods, oversaw accounting procedures, tracked information and compiled data to improve efficiency.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Drove team success through shared vision and recognition of quality performance.
- Identified, reviewed and applied policies and procedures by exercising informed judgment to achieve optimal performance.
- Eliminated discrepancies by reviewing performance, status and safety adherence.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Documented counts and sorted finished work to promote easy access for shipping or additional processing.
- Provided accurate, detailed quantity take-offs from project drawings and technical specifications.
Support Manager
NEST TECHNOLOGIES
DUBAI, UAE
10.2008 - 06.2012
- Developed and initiated projects, including managing costs, schedule and performance.
- Developed implementation methodologies to rein in project costs while meeting key milestones.
- Developed executive presentations and reports to facilitate project evaluation and process improvement.
- Drove team success through shared vision and recognition of quality performance.
- Conducted forecasting to determine possible changes and issues for supply chain business.
- Monitored employee and customer interactions to assess quality of service.
- Assessed previous resolutions to uncover deficiencies in coverage and develop improvements.
- Established and implemented effective training programs to maximize team performance.
- Prepared employee schedules for maximum coverage during key hours.
Project Leader
IMMCO Software Solutions
Kochi, India
01.2008 - 09.2008
- Defined responsibilities, duties, and roles of each team member.
- Provided ongoing cost and estimate analysis reporting and managed cost allocation.
- Managed team meetings and discussed project's goals and objectives.
- Observed progress of each project, examined risks and coordinated contingency plans.
- Performed independent analysis and provided recommendations to overcome project obstacles.
- Analyzed financial reporting systems and project schedules to proactively address potential problems.
- Implemented actions to mitigate risk by developing contingency and avoidance strategies.
Senior Software Developer
Rechip Solutions
Pune, Maharastra
08.2005 - 12.2007
- Monitored ongoing operation of assigned programs and responded to problems by diagnosing and correcting logic and coding errors.
- Developed databases, programs and processes for integration and implementation across enterprise.
- Designed and documented systems based on results of analysis.
- Created and implemented development strategies for impactful projects.
- Reviewed user requirements, analyzed, designed, implemented, installed and delivered training for new applications.
- Trained new developers and programmers on company standards for design and review.
- Met with project manager and team members to provide detailed project reports and milestone updates.
- Discussed project progress with customers, collected feedback on different stages and directly addressed concerns.
Project Leader
Pune Softlabs
Pune, Maharashtra
02.2003 - 08.2005
- Defined responsibilities, duties, and roles of each team member.
- Provided ongoing cost and estimate analysis reporting and managed cost allocation.
- Managed team meetings and discussed project's goals and objectives.
- Observed progress of each project, examined risks and coordinated contingency plans.
- Performed independent analysis and provided recommendations to overcome project obstacles.
- Analyzed financial reporting systems and project schedules to proactively address potential problems.
- Implemented actions to mitigate risk by developing contingency and avoidance strategies.
- Met with manager weekly to provide detailed project report and milestone updates.
- Monitored progress and examined risks of various projects, including setting forth contingency plans.
Junior Officer
Jaya Hind Industries Pvt Ltd
Pune, Maharashtra
04.2001 - 12.2002
- Reviewed case histories and complaints against law enforcement professionals for signs of unprofessional or criminal conduct.
- Developed process improvements to increase efficiency and productivity and presented to management for approval.
- Overhauled process for year-end inventory audits to improve accuracy.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Handled the tasks of developing full life cycle application.
- Responsible for coding, designing, and debugging different software languages
- .Maintained standard compliance.
- Implemented globalization and localization of software.
- Collaborated in the development of new in-house software interfaces.
- Managing Computer Systems (Trouble Shooting) and maintenance of the in-house systems for the Accounts Dept.
- Created Excel macros for Balance sheet preparation.
- Developed a Messaging system for the Accounts Dept.
Senior Programmer
Pixel Technologies Pvt Ltd
Pune, Maharashtra
01.2000 - 03.2001
- Directed software design and development across multifaceted team to meet client needs for functionality, timeline and performance.
- Evaluated multiple software solutions during early software architecture plotting and system migration planning stage.
- Authored code fixes and enhancements for inclusion in future code releases and patches.
- Designed new product elements such as image recognition, hand writing recognition, audio, video and device-to-device communication.
- Collaborated with developers and performance engineers to enhance supportability and identify performance bottlenecks.
Education
PGDCA
Computer Society Of India
Kerala 04.1998 - 06.1999
BSc Mathematics
Christian College
Kerala 06.1995 - 03.1998
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Skills
Project Management
Quote
Dont confuse my attitude with my personality, my personality is who I am and my attitude is who you are.
Timeline
Technical Delivery Manager
Kennovation Software Services Pvt Ltd
10.2018 - Current
Freelance Developer
Freelancer Websites
07.2015 - 02.2018
Technical Head
Cherry Computers CO WLL
06.2014 - 01.2015
Project Manager
AlligatorSoft India Pvt Ltd
08.2013 - 06.2014
Project Manager
Hages Business Solutions
10.2012 - 04.2013
Support Manager
NEST TECHNOLOGIES
10.2008 - 06.2012
Project Leader
IMMCO Software Solutions
01.2008 - 09.2008
Senior Software Developer
Rechip Solutions
08.2005 - 12.2007
Project Leader
Pune Softlabs
02.2003 - 08.2005
Junior Officer
Jaya Hind Industries Pvt Ltd
04.2001 - 12.2002
Senior Programmer
Pixel Technologies Pvt Ltd
01.2000 - 03.2001
PGDCA
Computer Society Of India
04.1998 - 06.1999
BSc Mathematics
Christian College
06.1995 - 03.1998
Similar Profiles
Prasad BurraPrasad Burra
Team Lead - IT Service Desk at IVY Software Development Services Pvt Ltd/IVY Mobitech Services Pvt LtdTeam Lead - IT Service Desk at IVY Software Development Services Pvt Ltd/IVY Mobitech Services Pvt Ltd
Charan PothanaboinaCharan Pothanaboina
Service Delivery Analyst at Accenture Services Pvt Ltd(Trigent Software Pvt Ltd)Service Delivery Analyst at Accenture Services Pvt Ltd(Trigent Software Pvt Ltd)
Seena MenonSeena Menon
Controller at Acentra Health Software India Pvt Ltd ( Formerly Client Network Services India Pvt Ltd)Controller at Acentra Health Software India Pvt Ltd ( Formerly Client Network Services India Pvt Ltd)