Reading books, singing and playing badminton
LIKITHA R
Summary
Seeking a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company. Known for strong team collaboration, technical analysis and strategic planning.
Overview
4
4
years of professional experience
4037
4037
years of post-secondary education
4
4
Certifications
3
3
Languages
Work History
Technical Consulting Engineer
Cisco Systems, Inc.
08.2021 - Current
- Providing technical support and has the ability to troubleshoot complex network issues efficiently.
- Engaging closely with customers across the world to understand their requirements and delivering solutions has been paramount.
- Provided technical assistance in resolving routing and switching challenges.
- Streamlined support processes, leading to improved response times and customer satisfaction.
- Troubleshoot and resolve Layer 2/3 networking issues in ACI fabric.
- Collaborated with internal teams on BUG fixes and feature enhancements.
- Actively carrying-out Team Lead responsibilities to support team coordination and optimize operational workflow.
- Conducted training sessions for the team to enhance their understanding of networking in ACI.
- Mentoring the new joiners in the team.
Intern
Cisco Systems, Inc.
01.2021 - 07.2021
- 6-months internship
- Gained valuable experience working within the company, applying learned concepts directly into relevant work situations.
- Contributed to positive work environment by actively participating in team-building activities.
- EPMC Parser Project on BDB using python and MongoDB : Designed and implemented a web application for extracting endpoints data from a log file containing some lakhs of data and storing it into the database.
Education
B.Tech - Computer Science &Engineering
Malla Reddy Engineering College For Women
Intermediate - undefined
St.Francis Junior College For Women
S.S.C -
St.Ann's Girls High School
HyderabadSkills
Programming Languages - C, Java(basics), Python
Technologies - HTML, CSS, PHP
Customer support
Projects
- Cisco Patent - Enhanced Underwater Communication System with Integrated Distributed Model Predictive Control and Machine Learning
- EPM-EPMC Parser on BDB(Cisco Internship Project)
- In-sure project.
- Movie Review Analysis based on Sentiment using Text Processing API.
- HR Payroll Automation
Certification
Cisco Devnet Associate
Accomplishments
- Patent in Cisco WIN++
- As part of Innovation and Automation, works on Automation scripts to the ideas which benefit the life of engineers and Cisco customers.
- Worked on CRC errors in Nexus switches constitute a significant number of Service Requests. Last year for only N9k switches there were around 5K+ service requests. Implemented a Python automation script for tracing CRC Errors eliminating the manual effort. https://developer.cisco.com/codeexchange/github/rep o/RichitaG/N9K-CRC-Checker
- TAC Engine Award for Inspire everyone.
- Finalists in JHUB Excite 2020 conducted by JNTUH for 'In-sure project'.
- Received the Certificate for the Hackathon organized by Hexagon.
Interests
Disclaimer
I hereby declare that all the above-mentioned information is true and correct to the best of my knowledge.
Timeline
Technical Consulting Engineer
Cisco Systems, Inc.
08.2021 - Current
Intern
Cisco Systems, Inc.
01.2021 - 07.2021
Intermediate - undefined
St.Francis Junior College For Women
B.Tech - Computer Science &Engineering
Malla Reddy Engineering College For Women
S.S.C -
St.Ann's Girls High School
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