Lillian Barton
Terre Haute
Summary
Dynamic Shift Leader at Love's Travel Stops, recognized for fostering a positive team culture and enhancing operational efficiency. Proven problem-solver with strong customer service focus, adept at training staff and ensuring compliance with quality standards. Skilled in cash handling and conflict resolution, driving team success in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Shift Leader
Love's Travel Stops & Country Stores Inc.
10.2022 - Current
- Assisted team members in achieving daily operational goals.
- Contributed to team efforts by promoting a positive workplace culture.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Supported training of new employees on standard operating procedures.
- Maintained cleanliness and organization of work areas for safety compliance.
- Communicated effectively with staff to address customer inquiries and concerns.
- Adapted quickly to changing priorities in a fast-paced environment.
- Learned company protocols for efficient shift management and resource allocation.
Quality Technician
Thyssenkrupp Presta
11.2021 - 10.2022
- Collaborated with production teams to implement corrective actions for quality improvements.
- Documented inspection results and identified non-conformance issues for prompt resolution.
- Conducted inspections on incoming materials to ensure compliance with quality standards.
- Performed frequent visual inspections to root out tolerance and compliance issues.
- Discarded and rejected products, materials and equipment not conforming with specifications.
- Assisted in training new Quality Inspectors, sharing knowledge of best practices and industry standards.
- Maintained high standard of workmanship by using only approved data, materials, tools and test equipment.
Education
Bachelor of Science - Marketing
Indiana State University
Terre Haute, IN05-2029
Skills
- Positive attitude
- Team leadership
- Problem-solving
- Customer service focus
- Conflict resolution
- Staff supervision
Languages
English
Native or Bilingual
German
Elementary
Timeline
Shift Leader
Love's Travel Stops & Country Stores Inc.
10.2022 - Current
Quality Technician
Thyssenkrupp Presta
11.2021 - 10.2022
Bachelor of Science - Marketing
Indiana State University
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