Lilly Carlson
Mishawaka
Summary
Diligent server with solid background in providing exceptional customer service in high-paced environments. Effectively managed tables and collaborated with kitchen staff to ensure smooth operations and satisfied patrons. Demonstrated strong multitasking abilities and attention to detail, ensuring seamless dining experience.
Overview
6
6
years of professional experience
Work History
Server
Olive Garden
11.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Cashier
Panera Bread
02.2024 - 08.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Dog Bather
Pamper Your Pooch Pet Salon
06.2019 - 08.2024
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Safely handled various breeds of dogs, ensuring their comfort throughout the bathing process.
- Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
- Successfully calmed anxious pets during the bathing process using proven soothing techniques.
- Assisted groomers with prepping dogs for haircuts, resulting in streamlined appointments.
- Enhanced customer satisfaction by providing gentle and thorough dog bathing services.
Server/ Busser
Pine Grove Banquet Hall
08.2019 - 11.2023
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
High School Diploma -
Westville High School
Westville, IN06-2024
Skills
- Strong work ethic
- Customer assistance
- Maintaining cleanliness
- Cleaning procedures
- Patience and empathy
- Professional appearance
- Customer service excellence
- Reliability and punctuality
- Server support
Timeline
Server
Olive Garden
11.2024 - Current
Cashier
Panera Bread
02.2024 - 08.2024
Server/ Busser
Pine Grove Banquet Hall
08.2019 - 11.2023
Dog Bather
Pamper Your Pooch Pet Salon
06.2019 - 08.2024
High School Diploma -
Westville High School
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