Limna Chennakeshava
Kochi,KL
Summary
Experienced Program Delivery Manager with over 18 years of expertise in leading large-scale, multi-regional IT programs. Adept at ensuring strategic alignment of project deliverables with organizational goals, building strong stakeholder relationships, and executing risk mitigation strategies. Known for successful program delivery, maintaining adherence to policies, and fostering continuous improvement initiatives. Skilled in managing project finances, enforcing quality standards, and driving organizational excellence through post-implementation reviews and integration of best practices. A collaborative team leader with a sharp eye for optimizing performance, ensuring governance, and managing change effectively.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Program Delivery Manager
Ernst and Young
02.2016 - Current
- Strategically developed and led program management initiatives aligned with organizational goals, collaborating with senior leadership to ensure the smooth execution of global programs
- Led project planning, resource allocation, and risk management efforts, driving program efficiency and delivery within defined timeframes
- Built robust stakeholder relationships to ensure continuous program alignment with business objectives
- Managed program finances, including budgeting, forecasting, and cost control, delivering comprehensive financial insights and reporting
- Fostered innovation and continuous improvement through post-implementation reviews, ensuring adherence to best practices and industry standards.
Senior Program and Delivery Manager
TCS
02.2011 - 01.2016
- Led the successful delivery of IT programs across multiple regions, closely collaborating with senior leadership to align program scope and deliverables with organizational goals
- Drove program planning, resource allocation, and integration of project plans while effectively managing program risks
- Ensured compliance with policies and regulatory standards while fostering strong stakeholder engagement
- Managed program finances, enforcing stringent quality controls, and driving continuous improvement efforts
- Led change management processes, ensuring successful adaptation to evolving business needs, and delivered thorough post-implementation reviews to enhance program performance.
Senior Project Manager
UST Global
08.2008 - 01.2011
- Results-driven Senior Project Manager with extensive experience leading high-impact projects in the retail and banking sectors
- Demonstrated expertise in optimizing processes and enhancing operational efficiency across distributed teams
- Skilled in collaborating with stakeholders to align project goals with organizational objectives, providing strategic insights to senior leadership
- Proven ability to implement quality assurance benchmarks, drive continuous improvement initiatives, and support successful system changes
- Strong background in documentation enhancement and data analysis, contributing to overall project success and organizational growth
- Committed to fostering a culture of collaboration and excellence in all project endeavors.
Technical Lead
AREM
02.2007 - 07.2008
- Managed the implementation of Customer Care software, streamlining customer data tracking and issue reporting processes
- Spearheaded the evaluation and adoption of new technologies to enhance system performance and meet evolving industry standards
- Developed automated monitoring and security tasks, minimizing downtime and optimizing system availability
- Designed a scalable support structure for application deployments, overseeing platform architecture to meet business objectives while driving long-term strategic alignment.
Technical Analyst
Accenture
09.2005 - 01.2007
- Developed and maintained uniform data collection standards across various projects, ensuring alignment with enterprise goals and IT capabilities
- Created detailed technical requirement documents, enabling effective collaboration between IT and business teams
- Cultivated strong relationships with internal stakeholders, vendors, and suppliers to facilitate smooth project execution and ensure technical solutions were well-communicated.
Education
Bachelor's in Computer Application -
Ms. Ramaiah Institute of Technology
Bengaluru, IndiaSkills
- MS Office Suite, Visio, MS Project Professional
- SQL Server, Oracle, MS Access
- Program Management – Delivery & Operations
- Strategic Planning and Execution
- Risk Management and Mitigation
- Budgeting, Forecasting, and Financial Control
- Stakeholder Management and Communication
- Change Management and Continuous Improvement
- Resource Allocation and Optimization
- Governance, Compliance, and Quality Assurance
Additional Skills
Portfolio Management: PPM, Retain, Apptio, Clarity, SNow
Financial Planning (ITP), Product Pricing, Product Scalability assessments & Reporting: Apptio & MS Excel.
Data Workflow: Erwin and Collibra
Database(s): SQL Server, Oracle and MS Access
Others: MS Office Suite, Visio and MS Project Professional.
Certification
- TBM - Technology Business Management
- CSM - Certified Scrum Master
- ITIL Foundation
Timeline
Program Delivery Manager
Ernst and Young
02.2016 - Current
Senior Program and Delivery Manager
TCS
02.2011 - 01.2016
Senior Project Manager
UST Global
08.2008 - 01.2011
Technical Lead
AREM
02.2007 - 07.2008
Technical Analyst
Accenture
09.2005 - 01.2007
Bachelor's in Computer Application -
Ms. Ramaiah Institute of Technology
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