Lina Dewan
Summary
Dedicated House Manager professional with over 10 years of experience with multitasking skill and can work under pressure. Organizes activities and events for families to inhibit stress and provide optimal experiences. Skilled at managing household budgets and finances to encourage proper use of available funds.
Focused management professional experienced in maintaining safe and clean environments for owners and guests. Adept at handling private and confidential information with extreme care.
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
26
26
years of professional experience
Work History
Palace Manager
House Of Saud-The Royal Family
09.2023 - Current
- Coordinating with vendors to ensure that all supplies needed for events are delivered on time
- Make sure that the interior of the house is clean and well-maintained at all times
- Maintaining inventory of all furnishings and equipment in the house, including ordering replacements when needed
- Ensure that all foodservice operations run smoothly during events, such as weddings and conferences
- Coordinate with staff members to ensure that all events run smoothly from start to finish.
- Supervise daily housekeeping and maintenance staff to ensure that the facility is well-kept at all times
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Mature & committed professional In depth knowledge of handling multiple international properties Ensure that the interior of the house is clean and well-maintained at all times
Maintaining inventory of all furnishings and equipment including ordering replacements when needed - Evaluated employee performance and conveyed constructive feedback to improve skills.
House Manager ( UHNWF )
UFLEX HOUSE. (Chairman's Estate ) UFLEX LTD
05.2014 - 04.2023
- Ensured optimum level of comfort, safety, security and privacy for family
- Initiated complete organization and labeling of house management
- Proven ability to work closely with principals, discover their needs, preferences, and communication styles while identifying maintenance and physical demands of property itself
- Proven ability to anticipate needs and make proactive decisions to ensure smooth operations
- Facilitated communication between household staff and vendors to ensure timely completion of tasks
- Experienced in maintaining household records and keeping accurate financial records
- Expert managing foreign delegation, coordinating activities including Hotel stay arrangements
- Maintaining inventory of all furnishings and equipment including ordering replacements when needed
- Ensure that all foodservice operations run smoothly during events, such as weddings and conferences
- Trusted to manage foreign delegations, coordinating activities including hotel stay arrangements, transportation, and all other necessary facilities
- Perform shopping and errands in accordance with employer's guidelines
- Recognize vulnerabilities and bring to attention of employer of security consultants
Business Development Manager
Premier Shield Security, Pvt Ltd
02.2012 - 01.2014
- Played pivotal role in streamlining all leasing functions and commanding daily activities and maintaining coordination between nance/legal departments and customers for resolving payment and discrepancies while adhering to organization policies/standards
- Improved operational and business affectiveness by systematizing processes for shortlisting prospective tenant applications to best tenant for respective client.
Customer Relations Manager
Emrill Services LLC
06.2007 - 01.2012
- Embraced responsibility of directing entire operations of Residential Property management and commanding entire property management functions for portfolio of residential and commercial properties including tenant relations, facility security, property maintenance and contractual services.
- Developed and maintained relationships with customers and suppliers through account development
- Accomplished multiple tasks within established timeframes
- Maintained professional, organized, and safe environment for employees and patrons
- Maximized performance by monitoring daily activities and mentoring team members
- Controlled costs to keep business operating within budget and increase profits
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals
Housekeeping Supervisor
Radisson Blu
01.2005 - 04.2007
- Worked with front desk to respond promptly to all guest requests.
- Managed laundry sorting, washing, drying, and ironing.
- Increased employee performance through effective supervision and training.
- Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Coordinated with outside vendors to provide supplies and equipment for staff.
- Recommended or arranged for painting, repair work, renovations and replacement of furnishings and equipment.
- Placed orders for housekeeping supplies and guest toiletries.
- Adhered to safety protocols by enforcing proper equipment usage.
Customer Service Coordinator
PS Press Services Pvt Ltd
07.2002 - 03.2003
- Entered data, generated reports, and produced tracking documents.
- Participated in workshops and in-service meetings to enhance personal growth and professional development.
- Gathered and organized materials to support operations.
- Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.
- Managed company schedule to coordinate calendar and arrange travel.
- Inventoried and ordered office supplies to maintain availability of products.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
Public Relations Officer
Eagle Hunters
02.1999 - 05.2001
- Provided internal communication support, facilitating information flow among employees and departments.
- Developed strong relationships with key influencers and stakeholders within the industry.
- Produced and distributed internal and external communications.
- Gathered information on customer opinions and adjusted plans to capitalize on current trends.
- Contributed to overall business growth through well-executed public relations efforts aligned with corporate goals.
Education
Bachelor of Arts - Humanities,social Science
Meerut University
Skills
- Routine Facility Assessment
- Process Optimization Management
- Documentation Expertise
- Effective Verbal Communication
- Flexible Problem-Solving
- Effective Verbal Communication
- Process Optimization
- Budget control
- Vendor management
Languages
Language - English & Hindi
Fluent in spoken and written English and Hindi
Additional Information
Holding a valid UAE driving license for the past 18 years.
Education
New Delhi
Contact
Riyadh, Saudi 12211
Timeline
Palace Manager
House Of Saud-The Royal Family
09.2023 - Current
House Manager ( UHNWF )
UFLEX HOUSE. (Chairman's Estate ) UFLEX LTD
05.2014 - 04.2023
Business Development Manager
Premier Shield Security, Pvt Ltd
02.2012 - 01.2014
Customer Relations Manager
Emrill Services LLC
06.2007 - 01.2012
Housekeeping Supervisor
Radisson Blu
01.2005 - 04.2007
Customer Service Coordinator
PS Press Services Pvt Ltd
07.2002 - 03.2003
Public Relations Officer
Eagle Hunters
02.1999 - 05.2001
Bachelor of Arts - Humanities,social Science
Meerut University
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