LINCY CP
Assistant Store Manager
Kochi,KL
Summary
SUMMARY OF QUALIFICATION: Highly motivated and result oriented professional with 8+ years of retail experience in operations and sales. Demonstrated ability to manage team to generate sales and delivering highest level of customer service. Firm personnel committed to produce and ensure quality bottom-line results.
Overview
9
9
years of professional experience
3
3
years of post-secondary education
4
4
Languages
Work History
Assistant Store Manager
Aditya Birla Fashion and Retail Ltd
Bangalore, Karnataka
01.2020 - Current
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
- Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
- Reduced company expenditures and met budget targets by closely monitoring, tracking and controlling expenses.
- Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
Assistant Store Manager
Arvind Fashion Ltd
Bangalore, Karnataka
04.2018 - 12.2020
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Analyzed and interpreted store trends to facilitate planning.
Store Visual Merchandiser
BESTSELLER INDIA PVT LTD
Kochi & Bangalore
09.2013 - 01.2018
- Defining, designing and implementing a creative visual merchandising strategy
- Creating appealing and eye-catching visual displays that lead the customer through the entire store
- Producing window displays, signs, interior displays, floor plans and special promotions displays
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Maintained energy and enthusiasm in fast-paced environment.
- Supervise staff.
- Train staff to perform allocated roles.
- Manage inventory.
- Assist customers with any queries or requests
Education
BBA – Bachelor of Business Administration -
St. Teresa’s
college for Management & Business Studies
01.2011 - 01.2013
Commerce-Statistcs
Vidhyaniketan College
Kerala 04.2009 - 03.2010
SSLC -
St. Teresa’s Girls Higher Secondary School
03.2008 - 03.2008
Skills
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Timeline
Assistant Store Manager
Aditya Birla Fashion and Retail Ltd
01.2020 - Current
Assistant Store Manager
Arvind Fashion Ltd
04.2018 - 12.2020
Store Visual Merchandiser
BESTSELLER INDIA PVT LTD
09.2013 - 01.2018
BBA – Bachelor of Business Administration -
St. Teresa’s
college for Management & Business Studies
01.2011 - 01.2013
Commerce-Statistcs
Vidhyaniketan College
04.2009 - 03.2010
SSLC -
St. Teresa’s Girls Higher Secondary School
03.2008 - 03.2008
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