Summary
Overview
Work History
Education
Skills
Timeline
Registration Representative in Family Birthing

Linda Beitzel

Parkview
Fort Wayne
2027
years of professional experience

Adaptable registration and care coordination specialist with extensive experience in medical office procedures, insurance procedures, and daily operations management. Recognized for accuracy, strong communication, and respectful patient service. Committed to supporting smooth patient flow, compliance, and high-quality care.

Work History

Registration Representative in Family Birthing

2 Years 5 Months
Parkview | 06.2024 - Current
  • Registered patients accurately, collecting demographic, insurance, and financial information for care access.
  • Verified coverage eligibility and obtained necessary authorizations before service encounters.
  • Entered complete information into electronic medical record systems with strong attention to detail.
  • Responded to patient questions and resolved registration issues with professionalism and empathy.
  • Supported hospital compliance efforts by adhering to HIPAA guidelines and maintaining the confidentiality of patient information.
  • Increased staff productivity through training on registration software, best practices, and proper documentation procedures.

Registration Representative at New Vision

Parkview | 2022 - 06.2024
  • Collected and verified patient demographics, insurance information, and authorization details during registration.
  • Entered patient data accurately into electronic health record systems to support timely visit processing.
  • Explained registration forms, consent documents, and financial policies in clear, patient-focused language.
  • Assisted patients with check-in procedures, appointment updates, and wayfinding support.
  • Supported front desk operations by managing high-volume patient flow and maintaining efficient workflow.

Case Management Specialist

Parkview | 2016 - 2022
  • Supported patient referral processing and post-discharge coordination across interdisciplinary care teams.
  • Checked case records for accuracy, completeness, and compliance with care standards.
  • Kept patients, families, and providers informed to support smooth care transitions.
  • Entered case updates and notes into electronic medical records with consistent accuracy.
  • Managed a caseload of diverse clients, successfully addressing their unique needs while maintaining high standards of service delivery.

Social Services Director

Grey Stone | 2012 - 2016
  • Coordinated interdisciplinary communication between nursing, support staff, and family members to support service continuity.
  • Oversaw admission, assessment, and discharge documentation for compliance with facility procedures and regulations.
  • Developed individualized service interventions addressing psychosocial concerns, placement needs, and resource referrals.
  • Monitored resident satisfaction concerns and resolved service issues through timely follow-up and collaboration.

Social Services Coordinator

Ashton Creek Health and Rehabilitation Center | 2010 - 2012
  • Coordinated discharge planning with residents, families, and the interdisciplinary care team to support safe transitions.
  • Monitored admission and discharge documentation to ensure continuity of care and regulatory compliance.
  • Provided leadership, guidance and support to staff members.
  • Maintained accurate case files, progress notes, and service records in compliance with facility procedures.

Activity Director and Social Service

Parkview | 2007 - 2010
  • Planned engaging activity calendars supporting resident interests, cognitive stimulation, and social participation.
  • Coordinated daily programs, special events, and outings aligned with community recreation goals.
  • Maintained accurate documentation for participation, attendance, and program effectiveness.
  • Ensured compliance with state regulations and facility policies by maintaining accurate documentation of activity programs.
  • Developed and led intergenerational activities to encourage mental agility of patients.

Manager of the Assistant and Independent Living

Goodwill Retirement Community | 1998 - 2007
  • Supervised daily community operations, delivering consistent service and resident satisfaction.
  • Monitored compliance with senior living policies, safety procedures, and quality standards.
  • Communicated with residents and families to address concerns and resolve service issues promptly.
  • Reviewed daily operations and implemented process improvements to strengthen consistency and efficiency.
  • Managed and motivated employees to be productive and engaged in work.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Maximized performance by monitoring daily activities and mentoring team members.

Education

Associate of Science - Occupational Therapy

Brown Mackie College | Fort Wayne, IN | 01-2008

Associate of Applied Science - Human Resources

University of Maryland | MD | 01-1998

Skills

Patient registration
Insurance verification
Insurance procedures
Patient flow optimization
Patient confidentiality
Documentation skills
Patient intake procedures
Medical office procedures
Computer database coordination
Daily operations management
Database management
Problem-solving

Timeline

Registration Representative in Family Birthing

Parkview
06.2024 - CurrentRead More

Registration Representative at New Vision

Parkview
2022 - 06.2024Read More

Case Management Specialist

Parkview
2016 - 2022Read More

Social Services Director

Grey Stone
2012 - 2016Read More

Social Services Coordinator

Ashton Creek Health and Rehabilitation Center
2010 - 2012Read More

Activity Director and Social Service

Parkview
2007 - 2010Read More

Manager of the Assistant and Independent Living

Goodwill Retirement Community
1998 - 2007Read More

Brown Mackie College

Associate of Science from Occupational Therapy
Read More

University of Maryland

Associate of Applied Science from Human Resources
Read More
Linda Beitzel