Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Linda Diersen

North Judson

Summary

Results-driven Shift Supervisor with a focus on Inventory Management Control. Successful at keeping records current and accurate. Eager to apply 10 years of experience to keep operations responsive to changing industry and company demands.

Overview

15
15
years of professional experience

Work History

Realtor

Listing Leaders Lifestyles
02.2025 - Current
  • Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
  • Developed knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.

In Field Merchandising Representative

DAS, INC
02.2022 - 10.2024
  • Increased product visibility by executing strategic merchandising plans and maintaining visually appealing displays.
  • Boosted overall store performances by maintaining clean, organized, and well-stocked spaces that met company standards.
  • Maintained awareness of product knowledge information, merchandise promotions and advertisements set forth by marketing team.
  • Installed and placed permanent and paper point of sale materials.
  • Tidied up shelves and displays by knocking down boxes and disposing of waste.
  • Coordinated seasonal transitions within stores, diligently updating displays according to current trends while minimizing disruption to the shopping experience.
  • Provided excellent customer service by addressing inquiries about products, guiding customers toward suitable options, and assisting with purchasing decisions.

Inventory Management Coordinator

Love Travel Stops
08.2020 - 02.2022
  • Enhanced customer satisfaction levels by addressing concerns promptly and implementing tailored solutions.
  • Drove continuous improvement initiatives across all facets of the organization to foster a culture of excellence in service delivery and performance standards.
  • Developed high-performing teams through focused recruitment efforts and targeted staff development initiatives.
  • Improved team productivity by promoting collaboration, training opportunities, and ongoing communication.
  • Developed the skills of my team members through ongoing training, mentorship, and coaching sessions which resulted in increased capabilities and overall effectiveness.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.

Shift Supervisor/RX

CVS/Health
08.2010 - 08.2020
  • Maintained open lines of communication between pharmacy staff members to encourage teamwork and streamline problem-solving efforts.
  • Increased employee retention by fostering a positive work environment and providing constructive feedback on performance.
  • Processed POS (Point of Sale) transactions, including checks, cash and credit purchases or refunds within company guidelines for 10 years
  • Greeted and customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
  • Restocked, arranged and organized merchandise
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
  • Requested official identification for age restricted purchases and verified details, consistently meeting strict legal standards of underage sales
  • Trained new team members on POS system operation, customer service strategies and sales goals
  • Worked closely with Store Manager to solve problems and handle customer concerns
  • Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences
  • Implemented daily operating procedures to keep store clean, adequately stocked and well-organized
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets, within position requirements
  • Kept merchandise moving smoothly and accurately from stockroom to sales floor
  • Completed IAR (Inventory Activity Reports) logs and reports detailing inventory data such as BOH (Balance on Hand) and DSD (Direct Store Delivery) deliveries to help maintain accurate inventory stock as well as outside vendor charges (also including Pharmacy IARs)
  • Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery
  • Completed BOH scans weekly to ensure delivery of items and maintain back stock
  • Unloaded shipments, reviewed merchandise and tracked paperwork for weekly deliveries
  • Accepted delivered packages, verified products and checked delivery totals to keep system records current and accurate
  • Recorded information, shortages and discrepancies to keep records current and accurate
  • Completed daily cycle counts to maintain accuracy of records
  • Set up and modified patient profiles to include current information such as medications and insurance details
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality
  • Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications
  • Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy
  • Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals


Education

High School Diploma -

North Judson San Pierre High School
North Judson, IN
06-2009

Some College (No Degree) - Medical Billing & Coding/Medical Office Management

Ivy Tech Community College of Indiana
Logansport, IN

Skills

  • Inventory control and record keeping

  • Staff management

  • Conflict resolution techniques

  • Cash handling expertise

  • Document management

  • Cash register operations

  • Attention to detail

  • Multitasking

  • Organizational skills

Additional Information

After parting with DAS, INC due to my position being eliminated, I pursued becoming a Licensed Real Estate Agent. I am proud to share that I passed both real estate courses (National and State) on the first try, a milestone achieved by less than 1 in 5 (around 19%). When I commit to something I truly want, the effort becomes purpose-driven.

Timeline

Realtor

Listing Leaders Lifestyles
02.2025 - Current

In Field Merchandising Representative

DAS, INC
02.2022 - 10.2024

Inventory Management Coordinator

Love Travel Stops
08.2020 - 02.2022

Shift Supervisor/RX

CVS/Health
08.2010 - 08.2020

High School Diploma -

North Judson San Pierre High School

Some College (No Degree) - Medical Billing & Coding/Medical Office Management

Ivy Tech Community College of Indiana

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Linda Diersen