Linda Netherton
Fort Wayne,IN
Summary
Dynamic and detail-oriented professional with extensive experience as an Office Administrative Assistant at Cornerstone Daycare Learning Center. Proven ability in data entry and schedule management, streamlining processes to enhance efficiency. Recognized for exceptional customer service and adept at managing high-stress situations, ensuring client satisfaction and loyalty.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Office Administrative Assistant
Cornerstone Daycare Learning Center
Fort Wayne, IN
08.2014 - 07.2025
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Ensured timely completion of projects with diligent task prioritization, delegation, and followup.
- Streamlined office processes by implementing efficient filing and organizational systems.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Managed filing system, entered data and completed other clerical tasks.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Volunteered to help with special projects of varying degrees of complexity.
Teller/Vault Teller
MidWest America FCU
Fort Wayne, IN
08.2007 - 08.2014
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Daily balancing of the vault.
- Money orders, cashiers checks, CDs.
- Aiding in customer account discrepancies.
Customer Service Representative
BMV
Fort Wayne, Indiana
08.2002 - 08.2007
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Efficient in Driver's Licenses, IDs, Registrations, & Titles.
Education
No Degree - Travel And Tourism
Mountain State College
Parkersburg, WV12-1983
Skills
- Data entry
- Document preparation
- Schedule management
- Monthly Food sheets, teacher letters, newsletter
- Weekly menus
- Weekly/Monthly attendance
- Special dietary needs
Certification
- CPR, American Red Cross - June 2025-June 2027
- American Sign Language, - 1993-Present
Timeline
Office Administrative Assistant
Cornerstone Daycare Learning Center
08.2014 - 07.2025
Teller/Vault Teller
MidWest America FCU
08.2007 - 08.2014
Customer Service Representative
BMV
08.2002 - 08.2007
No Degree - Travel And Tourism
Mountain State College
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