LINDA VEIGAS ATRAM
Data Quality Analyst
Mumbai,MH
Summary
With over 20 years of diverse experience in the financial and customer service sectors, I have developed a robust skill set in data governance, business analysis, software testing, and customer relations. Currently serving as a Team Leader in the AWM Chief Data Office at JP Morgan Chase Pvt Ltd, I am responsible for establishing and enforcing data governance policies to ensure data quality, consistency, and security. My role involves triaging and monitoring data quality issues, facilitating meetings for issue management, and integrating data from various sources to create unified repositories for analysis and reporting.
Overview
20
20
years of professional experience
1
1
Certification
3
3
Languages
Work History
Team Leader - Business Analyst
AWM Chief Data Office at JP Morgan Chase Pvt Ltd
01.2023 - Current
- Establish and enforce data governance policies and procedures across several data quality, compliance, and security areas.
- Triaging and monitoring the data quality flagged by various teams within AWM.
- Provide seamless integration of data quality to ensure issue management.
- Work as an analytical data hub for various teams to integrate the centralized repository, which can be used for analysis and reporting.
- Formulation of data processes, policies, and procedures.
- Create user stories, and work with stakeholders to implement solutions.
- Provide updates on various activities and their impact on data quality, compliance, and security.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
Team Leader - Senior Manual Testing Analyst
JP Morgan Chase Pvt Ltd
01.2016 - 01.2023
- Liaise with the development team to create test plan for new requirements and application enhancement.
- Mitigate business risk by automating regression and functional test cases by timely execution of all test cases.
- Develop and execute formal test plans within budget and schedule constraints.
- Perform functional regression test execution activities as per BTS (Business Technology Solutions) engagement level in the project to provide results.
- Review test results & upload to Quality Centre for documentation.
- Document software product defects and track it to closure.
- Participate in analysis to identify the trends and issues for upcoming projects and individual work items.
- Participate in aspects of product testing, test plan development, and implementation of well-tested software.
Middle Office User
JP Morgan Chase Pvt Ltd
08.2015 - 07.2016
- Remediate the incorrect classification of instruments/securities by initially focusing on the findings of where corrections are required.
Lending Analyst
JPMorgan Chase
12.2012 - 2015
- Reviewed portfolio reports to evaluate the creditworthiness of the client.
- Supported the due diligence process by analyzing financial data and credit limits of the clients.
- Identified operational risk to fill in gaps, monitored transaction legal documentation, and liaised with legal advisers.
- Assisted the business in the execution of structured transactions.
Senior Customer Service Executive
JP Morgan Chase Pvt Ltd and 3 Global Services Pvt Ltd
05.2005 - 12.2012
- Dealt with customer issues, and complaints were resolved with easy-to-follow solutions within timelines.
- Prepared reports to document customer satisfaction rates, and trained the team with new skills.
- Facilitated initiatives based on the availability of customer complaints.
- Interacted with customers to collect feedback , post the ratings are evaluated and handle escalations accordingly.
Education
HSC -
Maharashtra State Board
SSC - undefined
Maharashtra State Board
B.Com -
Mumbai University
Skills
Teamwork and collaboration
Certification
ISTQB – Foundation level
Accomplishments
- Star on the month award.
- Featured in the Manager’s bulletin quarterly.
- Awarded for working on the high profile projects for various NOCs.
- Promoted as TL in 2012 and as an AVP in 2020.
PERSONAL DETAILS
- Address: 3rd floor, Sai Krupa Nagar, Murarji Nagar, Mumbai 400052 Maharashtra
- DOB: 28th March 1985
- Languages: English, Konkani, Marathi & Hindi
Timeline
Team Leader - Business Analyst
AWM Chief Data Office at JP Morgan Chase Pvt Ltd
01.2023 - Current
Team Leader - Senior Manual Testing Analyst
JP Morgan Chase Pvt Ltd
01.2016 - 01.2023
Middle Office User
JP Morgan Chase Pvt Ltd
08.2015 - 07.2016
Lending Analyst
JPMorgan Chase
12.2012 - 2015
Senior Customer Service Executive
JP Morgan Chase Pvt Ltd and 3 Global Services Pvt Ltd
05.2005 - 12.2012
SSC - undefined
Maharashtra State Board
HSC -
Maharashtra State Board
B.Com -
Mumbai University
Similar Profiles
Mahesh TelgadiMahesh Telgadi
Team Leader at JP Morgan Chase pvt LtdTeam Leader at JP Morgan Chase pvt Ltd
Ravindra GollapelliRavindra Gollapelli
AVP - Devops Technical Lead at JP Morgan Chase India Pvt. LtdAVP - Devops Technical Lead at JP Morgan Chase India Pvt. Ltd
KHAJA MOHD HASAN UDDINKHAJA MOHD HASAN UDDIN
Associate Vice President at JP Morgan Chase India Pvt LtdAssociate Vice President at JP Morgan Chase India Pvt Ltd
Shivani SinghShivani Singh
Team Lead at J. P. Morgan Chase & Co.Team Lead at J. P. Morgan Chase & Co.
VISHAL PATILVISHAL PATIL
Analytics and Account Executive at SGA EnterprisesAnalytics and Account Executive at SGA Enterprises