Lindsay Mautner
Auburn
Summary
Dynamic Office Manager with a proven track record at Overhead Door Company of Fort Wayne, excelling in organizational skills and customer relations. Spearheaded initiatives that enhanced team productivity and streamlined operations, achieving significant cost savings. Known for exceptional confidentiality handling and fostering a positive work environment, demonstrating both hard and soft skills essential for operational excellence.
Professional with high standards and results-driven approach, prepared for role of Office Manager. Skilled in team collaboration, adaptable to changing needs, and reliable. Proficiencies include administrative management, scheduling, budgeting, and staff coordination. Known for effective communication, problem-solving, and organizational skills.
Overview
17
17
years of professional experience
Work History
Office Manager
Overhead Door Company of Fort Wayne
12.2006 - 05.2024
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
- Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
- Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
- Spearheaded community outreach initiatives, improving company's local reputation and engagement.
- Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
- Provided comprehensive administrative support to senior management, enabling them to focus on strategic decision-making.
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
- Streamlined document handling and processing, reducing turnaround time for client inquiries and requests.
- Coordinated with IT department to upgrade office technology, enhancing overall efficiency and data security.
- Resolved office disputes swiftly and equitably, maintaining harmonious workplace.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Defined clear targets and objectives and communicated to other team members.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
Education
Cosmetology License - Cosmetology
4 County Vocational
Kendallville07-1996
High School Diploma -
DeKalb High School
Waterloo, IN 05-1996
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
- Data entry
- Customer relations
- Clear oral/written communication
- Billing
- Scheduling and calendar management
- Administrative support
- Payroll processing
- Bookkeeping
- Document management
- Payroll and budgeting
- Clerical support
- Account reconciliation
- Credit and collections
- Relationship building
- Scheduling
- Scheduling coordination
- Inventory control
- Staff management
- Employee supervision
- Operations management
- Human resources
- Conflict management
- Staff hiring
- Supply management
- Employee training
- Training and coaching
- Documentation and control
- Policy implementation
- Workflow optimization
- Financial reporting
- Financial tracking
- Expense reporting
- Team supervision
- Staff training
- Financial accounting
- Report preparation
- Event coordination
- Business administration
- Meeting planning
- Travel coordination
- Workflow planning
- Documentation expertise
- Compliance monitoring
- Contract administration
- Information protection
- Technical support
- Performance improvement
- Report writing
- Budget administration
- Data retrieval systems
- Proposal writing
- Banking operations
- Office management software
- Vendor engagement
- Computer skills
- Scheduling and coordinating
- Decision-making
- Customer relationship management
- Problem resolution
- Teamwork and collaboration
- Good judgment
- Documentation and reporting
- Professional and courteous
- Managing operations and efficiency
- Administration and reporting
- Work Planning and Prioritization
- Hiring and training
- Task delegation
- Onboarding and orientation
- Financial management
- Goal setting
- Employee coaching and mentoring
Ordained Minister
Ordained Minister since 2016
Notary Public
Valid Through 2028
Timeline
Office Manager
Overhead Door Company of Fort Wayne
12.2006 - 05.2024
Cosmetology License - Cosmetology
4 County Vocational
High School Diploma -
DeKalb High School
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