Linet Dsouza
Human Resource
Hyderabad
Summary
Human Resource Business Partner with 5+ years of diverse experience in delivering large scale projects around Organization Development, Change management, Employee engagement and Diversity. Proven capabilities in employee value proposition, stakeholder management with excellent communication skills and an upbeat attitude
Overview
8
8
years of professional experience
5
5
years of post-secondary education
Work History
Associate Manager – HR
Kairos Technologies
01.2023 - Current
- Collaborate with the HR team to analyze trends and analytics to create programs, solutions, and policies
- Act as the single point of contact for the employees and managers in the business unit
- Connect with employees across their entire life cycle and proactively create mechanism for effective communication, engagement, and motivation
- Resolving complex employee relations issues and address grievances
- Guide and mentor line managers on people related issues
- Work closely with management and employees to improve work relationships, build morale and increase productivity and retention
- Participated and contributed to Organization level initiatives process, policies related changes, org events, HR programs etc
- Act as a change agent in Managing Organizational Change
- Responsible for the annual Engagement Survey, analyzing data, benchmarking year on year working with management to create action plan
- Collaborate with manager and teams in driving best practices and creating continuous improvement culture
- Played an active role in the internal hiring process for the key requirements in the business unitthrough IJP process
- Responsible to design and implement an effective recognition program
- Driven 100 percent compliance on HR initiatives like Leadership development, timely closure of appraisal process, getting development reviews in time, ensuring connect between employee and managers, org induction.
Senior HR Executive
Kairos Technologies
01.2022 - 01.2023
- Responsible for on-time completion of employee induction, joining formalities including documentation, creation of login credentials and off boarding
- Responsible of updating and processing employee data in the HR system to provide accurate and timely information to a variety of HR service
- Interface the customers and employees to resolve questions and issue regarding complaints and compensation administration/ process
- Maintaining employee records and database
- Design and implement employee welfare measures and promotion policies
- Responsible for developing and maintaining various processes facilitating employee engagement, motivation, and organizing various employee engagement activities
- Supporting administrative and payroll team in preparing the monthly payroll advice
- Created HR policies and making sure of keeping up to date with HR policy and process development
- Provides problem resolution for HR related issues within defined practice and procedures
- Onboard more then 100 + employees
- Documentation, Issuance of letter and report generation
- Keeping track, collating, and preparing weekly/monthly inputs on keep parameters in
- HR
- Performing file audits at regular intervals to ensure that all required employee documentation is updated
- Managed multiple diverse priorities under time pressure to meet the deadlines
- Ability to communicate and resolve difficult customer service issues.
SME (HR Role)
Cognizant
04.2019 - 01.2022
- Responsible for onboarding the new hires
- Managing and handling the orientation for new hires in the project
- Documentation, Issuance of letter and report generation
- Coordinate setting up the credentials, creating/tracking schedules, tasks daily and provide updates to the respective managers/stakeholder
- Manage monthly process by assigning training, monitor the progress, provide clarifications, and conduct refreshers on policy updates/changes
- Act as the point of contact for fresher regarding any company policy
- Collaborate with global teams to ensure timely completion of tasks
- Managing the employees’ data of each team in the project
- Listing to employees’ complaints and ensuring workplace safety
Guest Service Executive (Front office
CityMax Hotels Dubai
05.2017 - 07.2018
- A division of
- Landmark Group)
- Answering incoming calls from the hotel and outside the hotel
- Placing outgoing calls as well with Good Time Management
- Greeting the guest and referring hotel inquiries
- Handling front office reception and assisting the guest for check in check out
- Assisting the guest queries in the reception and providing the hotel information
- Providing Guest Service to the hotel Guest and Customer Service
- Working on Microsoft Excel for daily and DTCM reports
- Preparing Daily Reports and Working on Emails of the hotel guest
- Update directory information on the front office software
Education
MBA - HRM
Naresee Monjee Institute of Management Studies
06.2021 - 06.2023
Bachelor of Business Management (BBM) - HR and Marketing
St. Aloysius
College
01.2012 - 04.2015
Skills
Talent management
Timeline
Associate Manager – HR
Kairos Technologies
01.2023 - Current
Senior HR Executive
Kairos Technologies
01.2022 - 01.2023
MBA - HRM
Naresee Monjee Institute of Management Studies
06.2021 - 06.2023
SME (HR Role)
Cognizant
04.2019 - 01.2022
Guest Service Executive (Front office
CityMax Hotels Dubai
05.2017 - 07.2018
Bachelor of Business Management (BBM) - HR and Marketing
St. Aloysius
College
01.2012 - 04.2015
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