Summary
Overview
Work History
Education
Skills
Languages
Timeline
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LINET DSOUZA

LINET DSOUZA

Hyderabad

Summary

I am a dynamic HR professional with over 5 years of experience managing the full employee life cycle, from onboarding to performance appraisals. At Zinnov, I implemented programs that significantly improved employee sentiment and engagement. My expertise in employee relations, HR metrics analysis, and performance management has consistently fostered a positive, productive workplace environment.

Overview

8
8
years of professional experience

Work History

People Success Partner

Zinnov
Hyderabad
08.2023 - Current
  • Managing end-to-end employee life cycle including on-boarding for new joiners, Confirmations, performance appraisals, grievance handling, HR Operations, employee relations, L&D, and employee.
  • Manage the entire employee life cycle from on-boarding to exit formalities.
  • Handle the administration of attendance, leave management, and employee benefits such as employee insurance, and health checks.
  • Produce job offer letters, employment contracts, and other necessary documents.
  • Manage letters related to promotions, job reclassification, employment, and salary changes.
  • Provide documentation support for local compliance requirements and maintain employee personnel and digital files up to date.
  • Provide payroll support and update, maintain, and report on employee data in the HR database (Workday).
  • Respond to routine HR queries from line managers and employees.
  • Administer vendors for HR benefits, including insurance, health checks, employee assistance programs, meal vouchers, gift vouchers, and car leases.
  • Interface with HR specialists for local implementation of policies and processes.
  • Collaborate with internal and external stakeholders on implementing projects and programs.
  • Collaborate with business leaders to identify issues, develop action plans, and initiate employee engagement activities.
  • Participate in and support the implementation of recognition programs and communications.
  • Oversee intake, investigations, conflict resolution sessions, and subsequent actions for employee relation issues.
  • Implement regular employee engagement activities to build strong connections with employees.
  • Support leadership sessions and communications about performance and promotions.
  • Lead performance management follow-up for managers and junior team members.
  • Promote a culture of continuous feedback and high performance.
  • Assist the L&D team in identifying training needs and areas for improvement, ensuring the effective implementation and continuous enhancement of training programs.
  • Assess training needs and oversee training program application and monitoring.

Senior HR Executive

Kairos Technologies
01.2022 - 07.2023
  • Act as the single point of contact for the employees and managers in HR Business partner.
  • Managing end-to-end employee life cycle including on boarding for new joiners, Confirmations, performance appraisals, grievance handling, HR Operations, employee relations, L&D, and employee.
  • Worked and closed various key positions across all levels.
  • Collaborate with cross-functional and centers of excellence to facilitate HR needs of the business about Talent Management, Performance.
  • Review, analyze, and report employee data to identify trends and recommendations to improve performance, retention, and employee.
  • Handling mid-term and annual appraisal.
  • Participating in designing & implementation of Employee Engagement.
  • Working with managers and employees to address all types of employee relations issues, ensuring an unbiased approach in query resolution by prioritizing employer-employee interest.
  • Interface with the employees to resolve questions and issues regarding complaints and compensation administration/process.
  • Supporting administrative and payroll teams in preparing the monthly payroll.

HR Executive (SME)

Cognizant
04.2019 - 01.2022
  • Responsible for buddy up for all the new hires during the training period.
  • Manage the entire employee life cycle from on boarding to exit formalities.
  • Handle the administration of attendance, leave.
  • Working with managers and employees to address all types of employee relations.
  • Provides problem resolution for HR related issues within defined practice.
  • Documentation, Issuance of letter and report generation.
  • Performing file audits at regular intervals to ensure that all required.
  • Coordinate setting up the credentials, creating/tracking schedules, tasks.
  • Manage monthly process by assigning training, monitor the progress, provide clarifications, and conduct refreshers on policy updates/changes.
  • Act as the point of contact for fresher regarding any company policy.
  • Collaborate with global teams to ensure timely completion of tasks.
  • Managing the employees' data of each team in the project.
  • Listening to employees' complaints and ensuring workplace safety.

Guest Service (Back office)

CITYMAX HOTELS
Dubai
05.2017 - 07.2018
  • Answering incoming calls from the hotel and outside the hotel.
  • Placing outgoing calls as well with Good Time Management.
  • Greeting the guest and referring hotel inquiries.
  • Assisting the guest queries in the reception and providing the hotel information.
  • Providing Guest Service to the hotel Guest and Customer Service.
  • Working on Microsoft Excel for daily and DTCM reports.
  • Preparing Daily Reports and Working on Emails of the hotel guest.

Education

MBA - HRM

Narsee Monjee Institute of Management Studies
Mumbai
06.2023

Bachelor's - BBM HR & Marketing)

St. Aloysius College
Mangaluru
06.2015

Skills

  • Adaptability
  • Microsoft PowerPoint
  • Organization development
  • Stakeholder management
  • Employee engagement
  • Employee relations
  • Microsoft Excel

Languages

  • English
  • Hindi

Timeline

People Success Partner

Zinnov
08.2023 - Current

Senior HR Executive

Kairos Technologies
01.2022 - 07.2023

HR Executive (SME)

Cognizant
04.2019 - 01.2022

Guest Service (Back office)

CITYMAX HOTELS
05.2017 - 07.2018

MBA - HRM

Narsee Monjee Institute of Management Studies

Bachelor's - BBM HR & Marketing)

St. Aloysius College

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