Linet Tony
Bengaluru
Summary
Experienced Learning and Development Professional with over 19 years of expertise in leading L&D projects, content development, and trainer management. Adept at managing daily operations, resolving issues, and ensuring smooth workflow. Strong communication skills and ability to motivate staff, driving productivity and customer satisfaction. Passionate about coaching, mentoring, and fostering a culture of continuous learning. Skilled in training needs analysis, curriculum design, and managing large-scale training initiatives to align with organizational goals.
Overview
21
21
years of professional experience
Work History
Master Trainer
247.ai
Bengaluru
01.2021 - Current
- Accurately identifies gaps in knowledge, skills, and attitudes, and designs tailored training modules to address them.
- Collaborate with key stakeholders throughout the learning course development process.
- Managing coaching and training projects for stakeholders to improve business metrics.
- Manage the continuous development and enhancement of the Foundation Competencies for all businesses to successfully bring down the learning curve and impact business metrics.
- Training delivery for behavioral competencies and niche capabilities to enhance business performance.
- Conduct effective induction and orientation sessions.
- Involved in onboarding new trainers, while providing leadership, mentorship, and ongoing evaluations to ensure their continuous development and alignment with organizational goals.
Learning Consultant
IBM India Private Ltd
Bangalore
04.2017 - 04.2021
Learning and Development Specialist
NIIT & Next India Pvt Ltd
Bangalore
09.2013 - 04.2017
- Company Overview: deputed At IBM
- Managed & delivered new hire training across behavioral, language and cultural competencies
- Managed training effectiveness and ensured ROI and recommend changes to instructional objectives and methods
- Managed training program calendar for key programs across the business
- Lead Training Need Analysis process for the business to ensure alignment to business needs
- Managed client stakeholder management to ensure positive feedback and relationship building
- Participated in the recruitment process to hire appropriate candidate to the area of operation
- Deputed At IBM
Learning Consultant
The Learning Curve
Bangalore
12.2009 - 09.2013
- Delivered Pre-Employment Training for an NGO to ensure placement across Bangalore, Pune & Hyderabad
- Training new joiners on Campus to Corporate, behavioral skills, Language and cultural competencies
- Evaluated effectiveness of the training programs and recommend changes in content and delivery
- Successfully trained more than 500+ students on Soft Skills for an Engineering College
Education and Research Member
Infosys BPO Ltd
Bangalore
06.2003 - 12.2009
- Conducted Foundation training for new hires on behavioral and language competencies
- Worked on training need analysis and collaborated with the content team to enhance content and delivery
- Process training member: piloted telecommunication's processes, monitored quality of new recruits for the process and supported quality process for the team
- Lead the training on a self-learning tool for language, grammar and accent training for the business
Education
Bachelor Of Fine Arts - Commercial Arts
Karnataka Chitrakala Parishath
Bangalore04.2003
Pre-University - Arts
Mount Carmel College
Bangalore04.1998
Skills
- Training Program Management
- Training Session Coordination
- Client Relations Management
- Project and Program Management
- Instructional Design and Training Oversight
- Curriculum design
- Customer Relationship Building
- Analytical and Critical Thinking
- Training and Development
- Dependable and Responsible
Accomplishments
Pre-Employment Training for an NGO - Trained sixteen people with disability out of which ten got placed in companies
Personal Information
Date of Birth: 07/29/80
References
Will be provided on request.
Linguisticability
- English
- Hindi
- Kannada
- Malayalam
- Tamil
Professional Development
- Customer Service Training
- Behavioral Training
- Voice & Accent Training
- Language Enhancement Training
References
References available upon request.
Timeline
Master Trainer
247.ai
01.2021 - Current
Learning Consultant
IBM India Private Ltd
04.2017 - 04.2021
Learning and Development Specialist
NIIT & Next India Pvt Ltd
09.2013 - 04.2017
Learning Consultant
The Learning Curve
12.2009 - 09.2013
Education and Research Member
Infosys BPO Ltd
06.2003 - 12.2009
Bachelor Of Fine Arts - Commercial Arts
Karnataka Chitrakala Parishath
Pre-University - Arts
Mount Carmel College
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