LINGARAJU M
Bengaluru
Summary
Dynamic healthcare professional with a proven track record at AdvantEdge Healthcare Solutions, specializing in process optimization and team management. Leveraged analytical thinking and technical troubleshooting to enhance executive efficiency and coordinate cross-functional teams, achieving high-quality results. Skilled in gaming and animation, adept at fostering team collaboration and driving compliance monitoring.
Overview
6
6
years of professional experience
Work History
Specialist
AdvantEdge Healthcare Solutions
BANGALORE
07.2021 - Current
- Worked on multiple locations, like Lombard, Salem, and NHBH payments, credit balance, and rejections. Handled NHBH with six executives under me.
- Trained several employees.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
- Coordinated with other departments to ensure efficient workflow processes.
- Successfully handed over my process to different locations by training employees and providing technical ideas to solve tally issues, and how to handle the adjustment corrections.
Chat Process Executive
24 7 ai
BANGALORE
03.2021 - 05.2021
- Worked for Hilton chat executive
Executive
Omega Healthcare
BANGALORE
04.2019 - 11.2020
- Worked on multiple processes like Payments, Refund, Adjustments, and Bad addresses.
- Developed and implemented strategies to increase executive efficiency.
- Coordinated cross-functional teams to deliver high-quality results within tight timelines.
Education
BCA - Computers
Seshadripuram Arts
Bangalore01.2018
12th - Karnataka, English
01.2015
10th - Karnataka, English
01.2013
Skills
- Gaming
- Android
- Animation
- Games
- Team Management
- Analytical thinking
- Technical troubleshooting
- Compliance monitoring
- Process optimization
- Team collaboration
Languages
- Kannada
- English
- Hindi
Personal Information
Total Experience: 5 Years 2 Months
Name - Lingaraju M
DOB - 09-04-1997
Father Name - Mallesh K
Mother Name - Mangala M
Nationality - Indian
Gender - Male
Relationship - Single
Timeline
Specialist
AdvantEdge Healthcare Solutions
07.2021 - Current
Chat Process Executive
24 7 ai
03.2021 - 05.2021
Executive
Omega Healthcare
04.2019 - 11.2020
BCA - Computers
Seshadripuram Arts
12th - Karnataka, English
10th - Karnataka, English
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