Lins Varghese

Established a prompt-based database query analyser, empowering eight non-technical team members to extract insights independently.

Achieved approximately 40% increase in operational efficiency by reducing engineering dependency.

Designed automated end-to-end email workflows using n8n for marketing and customer support.

• Enhanced customer retention and response consistency through automated alert systems.
• Integrated Drupal as a content management system alongside SuiteCRM for comprehensive lead tracking.
• Streamlined customer lifecycle management and sales reporting within a unified CRM and analytics workflow.

Designed and delivered containerised microservices architecture using Docker and Kubernetes for scalable production load handling.

Built core backend in Node.js, integrating Kafka and Zookeeper for efficient background processing.

Enabled real-time communication through Redis pub/sub and WebSockets to improve system responsiveness.

Developed and launched cross-platform mobile applications with React Native on App Store and Google Play Store.

Developed comprehensive IoT-driven BMS platform featuring OTA firmware and real-time battery telemetry.
Designed secure RBAC, Google OAuth login, and location-gated access flow for enhanced safety.
Integrated cloud-based firmware storage with backend auto-logging post successful updates.
Implemented live battery snapshot syncing, GPS tracking, and dynamic data visualisation dashboards.