Linta Antony
Ernakulam
Summary
9 plus years of expertise in international business development, sales & marketing, Financial services and Risk Operations. Working with global MNCs provided me with extensive knowledge in diverse areas of business. Currently I work as a Key Accounts Manager in Santamonica Study Abroad PVT LTD. As a global educational professional, I liaise and collaborate with universities Supporting international student recruitment. I have a proved track record of assisting over 10,000+ satisfied clients. I specialize in delivering optimal services, ensuring client happiness and transparency. Expertise spans across banking and financial services, Australian mortgage, Indian mortgage, customer retention, international business development & risk operations.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Senior Key Accounts Manager
Santamonica Study Abroad Pvt Ltd
Kochi
05.2023 - Current
- Cultivated strong relationships with key clients of Santa Monica. Travelled to the university campuses in the UK and supported student recruitment from the south.
- Developed strong collaboration with the University of Surrey, Anglia Ruskin University, Queen's University Belfast, the University of Essex, the University of Exeter, Roehampton, Ravensbourne, the University of Europe Germany, and Winchester to enhance student recruitment in higher education.
- Established positive relationships with alumni, school counsellors, independent career counsellors, parents, and other key stakeholders to achieve a strong network for recruitment objectives.
- Represented all the key universities at recruitment exhibitions, seminars, school visits, and presentation events across India.
- Developed strategic plans that enhanced client outcomes, and boosted corporate revenue. Conducted negotiations, tracked conversions, and closed deals within established timelines.
- Facilitated communication between clients and the internal team, addressing client queries.
- Identified new opportunities for collaborative client partnerships to drive mutual benefit.
- Proactively tackled challenges, and resolved critical client issues and complaints.
- Collaborating with all departments, notably the visa department, guiding the admissions team (25 members), clients, and counsellors to ensure smooth processing is achieved.
- Screened candidate profiles to assess eligibility criteria before application submission. Verified SOPs and relevant documents to confirm authenticity.
- Lodged applications accurately while ensuring compliance with all requirements.
- Conduct follow-up on offers weekly or bi-weekly, as directed by the university.
- Mentored students expressing doubts or concerns, while disseminating updates from the university.
- Coordinated training for Santa Monica counsellors and conducted admission events.
- Collaborated with university representatives to guarantee the timely release of offers.
- Provided guidance to students for fulfilling conditions, given the clarity in funds, and preparing for interviews.
- Prioritise efforts on enhancing offer conversion and confirm unconditional offers.
- Liaised for CAS and refunds.
Senior Credit Analyst
Australia and New Zealand Banking Group Limited
Bangalore
10.2021 - 10.2022
- Collect and document data, including alerting activity, account information, transactional data, KYC information, politically exposed person (PEP) status, adverse media, counterparties, and any other required information to assist in the investigation.
- Review and analyse underlying data gathered regarding Anti-Money Laundering (AML), Terrorist Financing (TF), Human Trafficking, and other red flags to assess whether the alert should be recommended for escalation or closed with no further action.
- Identify the source of funds (SoF) and destination of funds (DoF) connected parties, particularly for cross-border transactions.
- Core work includes not only identifying suspicious activity, conducting investigations into internal SARs and complex cases, but also sanctioning home loans for Australian customers up to £3.35 million.
- Credit analysis with experience in the Australian real estate and small business market, specialising in the assessment of home loans and commercial loans.
- Track record of exceptional results by amalgamating customer experience with responsible lending practices.
- Evaluating the creditworthiness of potential customers.
- Reviewing the customer-related documents such as KYC, due diligence, and ultimate beneficial owner with enhanced due diligence to prevent potential cases of identity theft.
- Monitoring loan payments, bad debts, and financial reports.
- Reviewing and updating the company's credit policy.
- To be the ultimate point of contact, making sure the customers are treated fairly.
- Implemented continuous improvement initiatives for risk assessment tools and methodologies, enhancing risk management capabilities.
Senior Officer Credit Risk Assessment
HDFC SALES
Cochin
12.2016 - 10.2021
- Analyst, responsible for Know Your Customer (KYC) client requirements relating to a range of loan products and services.
- Need to ensure all information held is up to date and policy compliant.
- Interpretation of Credit Bureau Report, Assessment of Income, Analysis of Bank Statements, assessing customer loan eligibility, compare items like liquidity, credit history and cash with other companies of same industry size and geographic location.
- Analyses income growth along with credit information in order to determine risk involved in lending money to customers.
- Collaborated with the team members to achieve target results.
- Worked with customers to understand needs and provide excellent service.
Business Development Coordinator
Orell Techno systems (India)Pvt. Ltd
Cochin
01.2015 - 10.2015
- Identifying new prospects for selling English language eLearning software for higher education, and collaborating with prestigious universities.
- Gathered and created business requirements documents, and functional specification documents.
- Prepared quotations for customers, participated in tenders, negotiated costs, and finalised contracts/orders. Conducted follow-up activities to ensure client satisfaction.
- Demonstrated expertise in business-to-business (B2B) sales, driving revenue growth.
- Conducted follow-ups with clients to secure timely payments.
- Prepared future business analysis report.
- Primary contact for all technical information and clarification on the product.
- Coordinated onsite and online demonstrations tailored to client preferences.
- Conducted follow-up meetings to discuss new products, and strategies post-sale.
- Monitoring market data, product advancements, and competitors' offerings.
- Heightening product awareness levels in such team & managing the workflow leading the team.
- Managed workflow processes, enhancing team productivity and collaboration.
- Developed presentations for active participation in trade exhibitions, and seminars.
Guest Instructor
Government Industrial Training Institute
Cochin
08.2013 - 12.2013
- Encouraging students to observe, question, discover, and investigate in order to engage them in their learning.
- Handled basic electronics theory and practical.
- Mentoring students to develop their creativity and intellect at a pace suited to their personalities and abilities.
- Observing and evaluating every student's academic performance, progress, behaviour, and social development.
Education
M.E - Embedded system
Anna University
Chennai, TN01.2015
B.E - Electronics & communication engineering
Anna University
Chennai, TN01.2013
Skills
- Client relationship management
- billing and collection
- invoice management
- Negotiation & reconciliation
- Accounts receivable
- Compliance mangement &invoicing
- Leadership
- Microsoft office: Excel word outlook & power point
- Lead Generation
- Regulatory& process Compliance
- Excellent communication
- CRM software proficiency
- Problem-solving abilities
- Team building
- OFAC Sanction screening & SAR
- Customer Accounts Management
- Business development
- Transaction Monitoring
- Conducting Financial Assessments
- Conducting Risk Analysis
- Australian and Indian mortgage
- Financial Crimes Investigations
- Anti-Money Laundering (AML) & KYC
- High Risk account reviews
Certification
- British Council Certified Counsellor
- Continued professional development certification in sales efficiency
- Business Intelligence Analyst Course 2021
- Agile Methodology for Project Risk Managers
- Anti-Money Laundering Concepts AML, KYC, Compliance & Anti Money Laundering (AML)Business Risk Assessment-UDEMY
- Cyber security
Languages
English: C2 Proficient, Hindi: C2 Proficient, Tamil: B2 Upper Intermediate, Malayalam: C2 Proficient
Accomplishments
- Top performing Manager recognition Santamonica study abroad Year end award FY24-25.
- ANZ Spot Award Winner with 100% productivity & 100%quality in high Volume processing (CAD holder with sanction authority of more than 3.35million$)
- HDFC Sales - PAN INDIA 1st TOP Performing credit Team member for 3yrs(2016-2019)
- Legend in the E -Gurukul League
- Won first place in" Elquest12" National Inter-College Technical Symposium at SSM College of Engineering, Namakkal
Disclaimer
I hereby declare that all the above furnished details are true to the best of my knowledge.
Timeline
Senior Key Accounts Manager
Santamonica Study Abroad Pvt Ltd
05.2023 - Current
Senior Credit Analyst
Australia and New Zealand Banking Group Limited
10.2021 - 10.2022
Senior Officer Credit Risk Assessment
HDFC SALES
12.2016 - 10.2021
Business Development Coordinator
Orell Techno systems (India)Pvt. Ltd
01.2015 - 10.2015
Guest Instructor
Government Industrial Training Institute
08.2013 - 12.2013
M.E - Embedded system
Anna University
B.E - Electronics & communication engineering
Anna University
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