Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Linta Liz Monse

Linta Liz Monse

Kottayam

Summary

Results-driven professional with 7 years of expertise in Marketing, CRM and HR. Proven track record of improving customer retention, executing successful events, and optimizing team performance while driving business growth.

Overview

7
7
years of professional experience

Work History

MANAGER

Grand Arena Convention Center
Kottayam
12.2024 - Current
  • Orchestrated various high-profile events right from conception to execution
  • Fostered strong customer relationships to ensure satisfaction and loyalty
  • Mentored and coordinated with event staff and workers
  • Handled GST, Tally, and Booking operations

SENIOR RELATIONSHIP MANAGER

Kerala Matrimony
Kottayam
09.2020 - 05.2022
  • Worked as a matchmaker, responsible for identifying and matching suitable profiles for clients, ensuring capability, and meeting their partner preferences.
  • Developed and executed targeted marketing campaigns
  • Ensured timely delivery of services

CUSTOMER RELATIONSHIP EXECUTIVE

Malayala Manorama
Kottayam
09.2016 - 08.2020
  • Resolved complex customer inquiries with high satisfaction rate
  • Handled back-end operation for entedeal.com and quickerala.com

Education

MBA - Marketing & HR

St. Joseph College of Engineering And Technology
Kottayam
01.2016

BA - English Literature & Communication Studies

St. Thomas College
Kottayam
01.2014

Skills

  • Relationship Building
  • Service Excellence
  • Team Leadership
  • Event Management
  • Strategy Development
  • Client Acquisition
  • Retention Strategies
  • HR Operations
  • SAP
  • Tally (GST)
  • MS Office Suite
  • PageMaker

Languages

  • English, Professional
  • Malayalam, Native
  • Tamil, Conversational

Timeline

MANAGER

Grand Arena Convention Center
12.2024 - Current

SENIOR RELATIONSHIP MANAGER

Kerala Matrimony
09.2020 - 05.2022

CUSTOMER RELATIONSHIP EXECUTIVE

Malayala Manorama
09.2016 - 08.2020

MBA - Marketing & HR

St. Joseph College of Engineering And Technology

BA - English Literature & Communication Studies

St. Thomas College
Linta Liz Monse