Lipika Aiyappa B
Credit Assessment Officer-Home Loans Assessment
Bengaluru ,KA
Summary
Dynamic Credit Assessment Officer with a proven track record at ANZ Support Services, achieved a reduction in rework through meticulous credit management and strong analytical thinking. Adept at fostering relationships and enhancing collaboration, I excel in data collection and problem-solving, ensuring compliance and efficiency in home loan assessments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Credit Assessment Officer-Home Loans Assessment
ANZ Support Services India Pvt Ltd
05.2023 - 04.2025
- Reviewed home loan applications to ensure compliance with Australian lenders' policies.
- Executed comprehensive credit checks utilizing financial documents for verification.
- Facilitated document collection and status updates with brokers and clients.
- Achieved 25% reduction in rework and time-to-approval through high accuracy maintenance.
- Ensured compliance with state and federal regulations by maintaining thorough documentation of all assessments conducted.
Triage Officer-Home Loans Assessment
ANZ Support Services India Pvt Ltd
01.2021 - 04.2023
- Conducted preliminary assessments of home loan applications for serviceability and eligibility.
- Spotted potential concerns early to avoid application refusals.
- Supported mortgage brokers by recommending appropriate products and lenders.
- Optimized pre-assessment processes by refining checklist workflows.
- Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
Corporate Travel Consultant-MICE Specialist
Lifeisoutside.com
05.2018 - 04.2020
- Coordinated travel logistics for major conferences, incentives, and corporate events.
- Managed comprehensive logistics encompassing flights, accommodation, venue bookings, and budgeting.
- Developed and nurtured client relationships to ensure continued partnerships.
- Secured competitive deals through collaboration with global vendors.
Education
Bachelor Of Commerce - Finance
Bishop Cotton Women's Christian College-Bangalore University
Bengaluru 11.2016
Skills
Evaluation techniques
Data entry
Event planning
Microsoft office
Time management
Problem-solving abilities
Multitasking Abilities
Excellent communication
Decision-making
Adaptability and flexibility
Team collaboration
Relationship building
Analytical thinking
Written communication
Continuous improvement
Risk assessment
Credit management
Vendor management
Certification
Foundation-ICSI
Timeline
Credit Assessment Officer-Home Loans Assessment
ANZ Support Services India Pvt Ltd
05.2023 - 04.2025
Triage Officer-Home Loans Assessment
ANZ Support Services India Pvt Ltd
01.2021 - 04.2023
Corporate Travel Consultant-MICE Specialist
Lifeisoutside.com
05.2018 - 04.2020
Foundation-ICSI
01-2016
Bachelor Of Commerce - Finance
Bishop Cotton Women's Christian College-Bangalore University