Led and facilitated requirement gathering, design, FIT-GAP analysis workshops to identify optimum SAP solution.
Closely collaborated with SAP and business teams to identify, evaluate and implement continuous process improvements.
Presented recommendations to the client.
Led cross-functional teams to address business issues.
Demonstrated proof of concept, performed testing of problem fixes, change requests enhancements and new functionalities.
Documented and translated business requirements into functional specifications.
Coordinated system integration testing and user acceptance testing.
Contributed to creation of detailed documentation, test scripts and user training to support business processes.
Coordinated and executed cut-over and go-live activities.
Provided go-live support to business users.
Associate Consultant
Wipro Limited
Bangalore, Karnataka
11.2017 - 08.2018
Accountable for timely resolution of Production support tickets of different severity levels, as per project SLA guidelines using SolMan Ticketing Tool.
- Analyzing and understanding the issue and providing route cause analysis.
- Worked on Master data maintenance of G/L Accounts, Cost elements, Profit centers, & Cost Center, automatic account assignment for FI-MM integration, default account assignments, custom table updates etc.
Documentation of the proposed solution for fixing bugs in Z-programs and review the same with Business Process Leads of the Customer, seeking their approval.
- Assisting the user in various issues like Internal Oder settlement, WBS settlement, foreign currency valuation and other reporting related issues.
- Resolving the interfaces related issues that arises during the flow of data from external system to SAP and subsequent processing of data in SAP via IDocs.
- Interacting with the client if any further information required to resolve the incidents. Preparation of solution document for the users to resolve the recurring issues.
- Extensively worked on 1099 MISC US Tax Reporting.
- Automated Testing in HPQC ALM Tool: Script design for end to end business processes for cross-module scenarios and execution of Test scripts and analysing bugs. Documentation of Manual Testing steps and results in HPQC ALM Tool.