Lisa Brown
Greenwood,IN
Summary
Striving to make a positive impact as being an essential team member. Experienced Program Manager skilled in managing functional operations and projects related to supplies and logistics. Advanced understanding of organizational strategies, financial management, procurement and contracting. Expertise in logistical analysis, inventory and supply chain performance, development and standardization. Thorough understanding of inventory management, procurement and acquisition regulations.
Overview
18
18
years of professional experience
Work History
Program Manager
The TJX Companies, Inc.
07.2023 - Current
- Collaborated with diverse stakeholders to identify needs and optimize key processes, resulting in an increase in overall efficiency across the team.
- Proactively reduced disruptions and quality issues to the network by implementing effective risk mitigation strategies, enhancing overall performance and reliability.
- Managed an annual global budget of $30,000,000, implementing cost-saving strategies that reduced expenses by 15% while maintaining program quality and effectiveness.
- Developed a comprehensive project timeline for a cross-functional initiative, outlining key milestones and ensuring timely progress tracking over a 6-month period.
- Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
- Interacted with customers and clients to identify business needs and requirements.
- Met with project stakeholders on regular basis to assess progress and make adjustments.
- Coached team members on productivity strategies to accomplish challenging goals.
- Maintained timeline and budget guidelines for daily operations and all projects.
- Remote
Contract Services Project Manager
Service Point
05.2023 - Current
- Delivered specialized contract services to The TJX Companies, enhancing operational efficiency and contributing to a reduction in project turnaround time.
Estimator/Asst. Project Manager
Summit Construction Co., Inc.
10.2022 - 05.2023
- Collaborated with diverse stakeholders throughout the design-build process to ensure project alignment and successful execution.
- Conducted detailed analysis for bid proposals, ensuring accuracy and alignment with project requirements to support successful contract awards.
- Executed safety inspections across multiple construction sites, identifying hazards and implementing corrective actions that enhanced site safety and compliance.
- Facilitated kickoff meetings by coordinating agendas and leading discussions, ensuring all stakeholders were aligned and goals were clearly defined.
Account Manager
Barth Electric Co.
09.2020 - 10.2023
- Developed accurate project schedules and budgets, forecasting essential milestones for projects that drove timely and budget-conscious deliveries.
- Coordinated a mix of field labor schedules for a team of 22 technicians, optimizing resource allocation to reduce project completion times.
- Developed and nurtured strong customer relationships, leading to an increase in customer retention and satisfaction.
Account Manager
Ermco, Inc.
12.2007 - 09.2020
- Drew on 17 years of experience as a service technician to successfully transition into an Account Manager role, where I leveraged technical knowledge to enhance client relationships and drive customer satisfaction.
- Executed the installation of diverse telecommunications systems, enhancing connectivity and reliability for clients and streamlining their communication capabilities.
- Managed budget tracking and forecasting to ensure fiscal accuracy.
- Led the 'Project Streamline' initiative, successfully improving operational efficiency through the implementation of innovative processes and collaboration across teams.
Education
BICSI Technician - Telecommunications
JATC
Indianapolis05-2014
BISCI Installer 2 - Telecommunications
JATC
Indianapolis05-2007
BISCI Installer 1 - Telecommunications
JATC
Indianapolis05.2007
A+ Certification - Computer Science
Indiana Business College
Indianapolis, IN08.2004
Certification - Telecommunications
Panasonic
Buffalo Grove, IL06-2000
Skills
- Low voltage system design
- Electronic and communication systems
- Building Management Systems
- Technical blueprint interpretation
- Field operations oversight
- Subcontractor oversight
- Proposal development
- Risk mitigation strategies
- Financial oversight
- Effective team leadership
- Effective communication
- Supplier relationship management
- Appointment coordination
- Project coordination
- MS office applications
- Procurement
- Project management
- Vendor management
- Work Planning and Prioritization
Timeline
Program Manager
The TJX Companies, Inc.
07.2023 - Current
Contract Services Project Manager
Service Point
05.2023 - Current
Estimator/Asst. Project Manager
Summit Construction Co., Inc.
10.2022 - 05.2023
Account Manager
Barth Electric Co.
09.2020 - 10.2023
Account Manager
Ermco, Inc.
12.2007 - 09.2020
BICSI Technician - Telecommunications
JATC
BISCI Installer 2 - Telecommunications
JATC
BISCI Installer 1 - Telecommunications
JATC
A+ Certification - Computer Science
Indiana Business College
Certification - Telecommunications
Panasonic