Lisa Graves
Winamac
Summary
Dynamic Transportation Manager with a proven track record at Pulaski County Human Services, excelling in route planning and safety management. Enhanced team performance through effective communication and problem-solving, achieving significant reductions in accidents. Committed to continuous improvement and fostering strong client relationships, ensuring operational excellence and customer satisfaction.
Overview
23
23
years of professional experience
Work History
Transportation Manager
Pulaski County Human Services
12.2020 - 08.2025
- Maintained compliance with all regulations, avoiding fines and penalties for the organization.
- Managed a team of drivers, providing support and guidance to improve performance and productivity.
- Supervised department personnel by assigning and directing daily tasks as well as evaluating performance to enhance productivity and resolve problems.
- Researched distance, traffic patterns and other aspects to determine cost-effective and productive routes for deliveries.
- Developed strong relationships with clients, ensuring their satisfaction and loyalty to the company.
- Trained new employees on company policies and best practices, fostering a culture of excellence within the department.
- Resolved customer issues efficiently, minimizing lost business due to transportation errors or delays.
- Prepared and updated employees' daily work schedules and resolved delivery problems.
- Implemented safety measures, resulting in a significant decrease in accidents and injuries among drivers.
- Collaborated with other departments, aligning goals to improve overall company performance.
Factory Production Worker
Winamac Coil Spring
12.2002 - 10.2020
- Unloaded and loaded items from conveyors, machines, and conveyances.
- Carefully packaged finished products and prepared for shipment.
- Exceeded daily production targets consistently due to efficient time management skills and strong attention to detail.
- Operated many machines proficiently and in compliance to safety standards.
- Collaborated with team members to meet production deadlines, ensuring customer satisfaction.
- Inspected final products to assess compliance with quality standards and established tolerances.
- Demonstrated proper use of equipment to newly hired employees to avoid workplace injuries.
- Assisted in training new hires on machine operation, promoting a smooth transition into their roles.
- Optimized workflow processes by analyzing current methods and recommending improvements for increased efficiency.
- Performed quality checks on finished products to identify and address discrepancies.
- Kept accurate and detailed records of personnel progress and productivity.
Education
General Studies
Eastern Pulaski Community School
Winamac, IN05-1982
Skills
- Safety management
- Route planning
- Safety regulations implementation
- Continuous improvement
- Staff recruitment
- Dispatch operations
- Schedule control
- Transportation coordination
- Vehicle inspection
- Teamwork
- Problem-solving
- Time management
- Problem-solving abilities
- Worker supervision
- Excellent communication
- Critical thinking
- Reliability
- Effective communication
- Decision-making
- Daily operations management
- Data entry
- Safety protocols
- Safety standards
- Conflict resolution
- Organizational skills
Accomplishments
- Used Microsoft Excel to develop vehicle tracking spreadsheets.
- Supervised team of 4 staff members.
Timeline
Transportation Manager
Pulaski County Human Services
12.2020 - 08.2025
Factory Production Worker
Winamac Coil Spring
12.2002 - 10.2020
General Studies
Eastern Pulaski Community School
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