Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Lisa Jacob

Navi Mumbai

Summary

Detail-oriented HR professional specializing in global shared services. Demonstrated success in processing hires, managing employee data across multiple systems and enhancing employee experience.

Overview

10
10
years of professional experience

Work History

People Services Administrator

RWS
04.2025 - Current
  • Preparation of payroll input sheet for North America & Europe regions.
  • Employee data management on Unify D365.
  • Carrying out background checks for potential candidates on HireRight.
  • New hire report making.
  • Handling employee queries via email.
  • Supporting in transitions & SOP preparation.

Senior Analyst - Global HR Shared Services

Nomura India Private Limited
12.2024 - 04.2025
  • Handling employee queries via tickets on ServiceNow for APAC region.
  • Employee data management on SuccessFactors.

Senior Executive - HR Global Shared Services

Morningstar India Pvt Ltd
04.2022 - 12.2025
  • Handling employee queries via tickets on ServiceNow & JIRA for North America, EMEA & APAC region.
  • Processing internal & external hire, terminations, creating job requisitions, offer letter preparation & uploading them on employee profile on Workday system (Core HCM, Onboarding & Compensation module in Workday)
  • Employee data management on Workday.
  • Carrying out background checks for potential candidates.
  • Report making & dashboard management.
  • Handling various US Benefits report for US employees.

HR Executive

Immunoshop Pvt Ltd
01.2022 - 03.2022
  • Preparing KRA's & KPI's, reviewing them on quarterly basis.
  • Preparing Employee Letters - Offer letter, Appointment letter, Confirmation letter, Experience letter.
  • Candidate Documentation & Background Verification
  • On-boarding, Induction & Joining formalities
  • Vendor Management & Negotiation
  • Recruitment & Talent Acquisition

HR Executive

Torq Commodities Pvt Ltd
08.2019 - 11.2021
  • Carrying out HR Operation duties like documentation, joining formalities, induction for new joinees & maintaining and updating the employee database.
  • Handling various Insurances for Employees & Senior Management.
  • Carrying out Employee Engagement activities every month.
  • Vendor Management & Negotiation.
  • Recruiting through job portals like Naukri, LinkedIn & Indeed.

HR Intern

Mid-Day InfoMedia Pvt Ltd
05.2016 - 07.2016

Recruitment, HR Operations

responsibilities & Talent Management

Education

Master of Management Studies (MMS) in Human Resources -

Pillai Institute of Management Studies & Research
01-2019

Bachelor in Commerce (B.Com) -

SIES College of Arts, Commerce & Science, Nerul
01-2016

Secondary School Certificate (SSC) -

Holy Cross Convent High School, Thane
01-2011

Skills

  • Workday
  • SuccessFactors
  • ServiceNow
  • Unify D365
  • JIRA
  • GreytHR
  • Adaptive Planning
  • Ivanti Ticketing
  • Employee data management
  • Service ticketing systems

Accomplishments

Monthly Highflier award winner in Q2 - Morningstar India Private Limited

Timeline

People Services Administrator

RWS
04.2025 - Current

Senior Analyst - Global HR Shared Services

Nomura India Private Limited
12.2024 - 04.2025

Senior Executive - HR Global Shared Services

Morningstar India Pvt Ltd
04.2022 - 12.2025

HR Executive

Immunoshop Pvt Ltd
01.2022 - 03.2022

HR Executive

Torq Commodities Pvt Ltd
08.2019 - 11.2021

HR Intern

Mid-Day InfoMedia Pvt Ltd
05.2016 - 07.2016

Master of Management Studies (MMS) in Human Resources -

Pillai Institute of Management Studies & Research

Bachelor in Commerce (B.Com) -

SIES College of Arts, Commerce & Science, Nerul

Secondary School Certificate (SSC) -

Holy Cross Convent High School, Thane
Lisa Jacob