LISA JENKINS
Rensselaer
Overview
19
19
years of professional experience
Work History
WAITRESS CUSTOMER SERVICE
TA Operating LLC/IRON SKILLET
09.2019 - Current
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
Shift Supervisor/Pharmacy Tech
CVS Pharmacy
04.2006 - 05.2024
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Completed store opening and closing procedures and balanced tills.
- Enforced company policies and regulations with employees.
Education
Tourism And Travel Management
SOUTHEASTERN ACADEMY OF TRAVEL
Kissimmee, FL01-1990
High School Diploma -
RENSSELAER CENTRAL HIGH
Rensselaer, IN01-1987
Skills
Strong communication skills Great team player Assists others when needed Self starter when projects need Willing to learn new jobs and tasks Years of experience in supervisor role Fantastic customer skills to help with customer complaints leading to customer satisfaction Experience in Pharmacy as a Pharmacy Technician
Timeline
WAITRESS CUSTOMER SERVICE
TA Operating LLC/IRON SKILLET
09.2019 - Current
Shift Supervisor/Pharmacy Tech
CVS Pharmacy
04.2006 - 05.2024
Tourism And Travel Management
SOUTHEASTERN ACADEMY OF TRAVEL
High School Diploma -
RENSSELAER CENTRAL HIGH
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