Lisa Rigsby
Noblesville
Summary
Customer service expert with proven skills in conflict resolution and effective communication. Demonstrated ability to enhance customer experiences and optimize operational processes. Committed to driving team success through strategic contributions.
Overview
6
6
years of professional experience
Work History
Receptionist
LA Fitness
Fishers
10.2024 - 02.2025
- Managed phone calls and directed inquiries to appropriate staff.
- Provided information about membership options and services available.
- Assisted members with account inquiries and billing questions.
- Collaborated with team to ensure smooth daily operations.
Veterinary Technician
VCA Animal Specialty Group
Carmel
07.2022 - 09.2024
- Administered medications and vaccinations to animals per treatment plans.
- Monitored animal vital signs and reported changes to veterinary staff.
- Educated pet owners on care, nutrition, and post-operative procedures.
- Managed patient records using electronic health record systems efficiently.
Airbnb Host
Casual Nomad
Indianapolis
04.2019 - 06.2022
- Managed guest communications and inquiries to ensure optimal customer service.
- Coordinated property maintenance and cleaning schedules with local service providers for efficiency.
- Facilitated check-in and check-out processes, enhancing overall guest experience.
- Resolved guest concerns promptly to maintain high satisfaction levels.
Education
High School Diploma -
Noblesville High School
Noblesville, IN05-2019
Skills
- Customer service and support
- Relationship management
- Conflict resolution
- Team collaboration
- Problem solving
- Membership processing
- Effective communication
- Critical thinking
Languages
Spanish
Elementary
Timeline
Receptionist
LA Fitness
10.2024 - 02.2025
Veterinary Technician
VCA Animal Specialty Group
07.2022 - 09.2024
Airbnb Host
Casual Nomad
04.2019 - 06.2022
High School Diploma -
Noblesville High School