Lisa Thompson
Anderson
Summary
Adept at leveraging expertise in Geographic Information Systems Software and excelling in customer service, I significantly enhanced service delivery at USDA Farm Service Agency. My role as Program Technician involved streamlining processes, leading to improved project completion rates and fostering a collaborative team environment. My approach combines technical proficiency with strong problem-solving skills, driving efficient and effective outcomes.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Program Technician, CO 1101 08-7
USDA Farm Service Agency
10.2004 - Current
- Strategically work 80 hour pay periods with a maxi-flex 9 hour workday.
- Deliver high-quality results under strict deadlines by effectively prioritizing tasks and managing time efficiently.
- Explain program regulations and procedures to area farmers to enable better services utilization.
- Currently serving as Farm Records District Advisor so I can assist and help with any program needs that arise in the district.
- Assisted in the successful completion of multiple projects by providing consistent technical support and troubleshooting expertise.
- Promote a collaborative work environment by actively participating in team meetings, sharing ideas, and providing feedback on proposed solutions.
- Contact program applicants and obtained required enrollment information, documentation and signatures.
Education
No Degree - Business Marketing
Indiana Wesleyan University
Marion, INHigh School Diploma -
Alexandria High School
Alexandria, IndianaSkills
- Proficient in Geographic Information Systems Software
- Farm Bill Program implementation
- Excel spreadsheets
- Records Management
- Strong Problem Solver
- Staff Training
- Excel in customer service
- Supply management
- Administrative office lead
Certification
Lean Six Sigma
Languages
Spanish
Limited Working
Timeline
Program Technician, CO 1101 08-7
USDA Farm Service Agency
10.2004 - Current
No Degree - Business Marketing
Indiana Wesleyan University
High School Diploma -
Alexandria High School
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